Customer Service Associate

Walgreens • Fayetteville, NC • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1774331BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2960 HOPE MILLS RD,FAYETTEVILLE,NC,28306

Full District Office Address: 2960 HOPE MILLS RD,FAYETTEVILLE,NC,28306-08348-07153-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07153-FAYETTEVILLE NC

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Program Manager

ManTech • Spring Lake, NC • 14h ago

Management & Administrative

MANTECH seeks a motivated, career and customer-oriented Program Manager to join our team in Spring Lake, NC . Responsibilities include but are not limited to: Managing contract personnel, ensuring both customer-facing an...

14h ago

Go to Apply

Intelligence Report Officer

Contact Government Services, LLC • Fort Liberty, NC • 2d ago

Management & Administrative

Work Location: Fort Liberty, NC Employment Type: Full-Time, Senior-Level Department: Administrative and Logistics Support CGS is seeking a skilled Intelligence Report Officer to support multi-disciplined intelligenc...

2d ago

Go to Apply

Joint Operations Center Analyst (JOCA) – Subject Matter Expert

Contact Government Services, LLC • Fort Liberty, NC • 2d ago

Management & Administrative

Work Location: Fort Liberty, NC Employment Type: Full-Time, Expert-Level Department: Administrative and Logistics Support CGS is seeking a skilled Joint Operations Center Analyst (JOCA) – Subject Matter Expert to s...

2d ago

Go to Apply

(USA) Vision Center Manager L3-1312

Walmart • Spring Lake, NC • 2d ago

Management & Administrative

Position Summary... What you'll do... Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting...

2d ago

Go to Apply

Administrative Assistant

Lambert's Cable Splicing Company, LLC • Dunn, NC • 4d ago

Management & Administrative

Discover a more connected career At Lambert's Cable Splicing, as a Project Manager, you'll develop a detailed project plan to monitor and track progress. Connecting you to great benefits Weekly Paychecks Paid Time Off, P...

4d ago

Go to Apply

Customer Service Associate

Walgreens • Spring Lake, NC • 6d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

6d ago

Go to Apply

Voluntary Services Officer - Chief

Veterans Affairs, Veterans Health Administration • Fayetteville, NC • 6d ago

Management & Administrative

Summary The Voluntary Services Officer serves as the Chief of CDCE/Voluntary Services. The incumbent has oversight for CDCE/Voluntary Services for the full scope of business for each of the interrelated lines of business...

6d ago

Go to Apply

Intelligence Collection Manager – Subject Matter Expert

Contact Government Services, LLC • Fort Liberty, NC • 6d ago

Management & Administrative

Work Location: Fort Liberty, NC Employment Type: Full-Time, Expert-Level Department: Administrative and Logistics Support CGS is seeking a skilled Intelligence Collection Manager – Subject Matter Expert to perform ...

6d ago

Go to Apply

Intelligence Collection Manager – Senior

Contact Government Services, LLC • Fort Liberty, NC • 6d ago

Management & Administrative

Work Location: Fort Liberty, NC Employment Type: Full-Time, Senior-Level Department: Administrative and Logistics Support CGS is seeking a skilled Intelligence Collection Manager – Senior to perform intelligence co...

6d ago

Go to Apply

(USA) Tire and Battery Service Advisor PT

Walmart • Fayetteville, NC • 6d ago

Management & Administrative

Position Summary... What you'll do... Maintains facility and sales floor safety and standards by adhering to all safety policies and procedures, including conducting regular safety sweeps, following proper forklift and h...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.