Customer Service Representative

Robert Half • Dayton, OH • 9h ago

Description

We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals.

Responsibilities:

Manage cases effectively, ensuring participants meet specific criteria for program eligibility.

Collaborate with public housing residents and voucher holders to explore pathways to homeownership.

Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.

Conduct meetings at various locations, delivering presentations and engaging with diverse groups.

Maintain detailed records and meet deadlines associated with grant funding and program requirements.

Provide consistent follow-up with participants to ensure they remain on track with the program objectives.

Assist with administrative tasks, including order entry and eligibility verification.

Respond to inbound and outbound calls with professionalism and a customer-focused approach.

Offer solutions to address challenges participants may face during their journey to homeownership.

Work closely with internal teams to ensure grant compliance and program success.

For immediate consideration, call 937.224.8326.

Requirements - Proven experience in case management or a similar role, preferably within public housing or grant-funded programs.

Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

Comfortable speaking to groups and delivering presentations in various settings.

Excellent communication and interpersonal skills to engage effectively with participants and stakeholders.

Familiarity with administrative processes, including order entry and eligibility verification.

Ability to work independently while collaborating with a team to achieve program goals.

Experience with customer service, including handling inbound and outbound calls.

Knowledge of grant funding processes and compliance requirements is highly desirable. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Sr. Operations Research Analyst RQ

Chenega Corporation • Wright-Patterson AFB, OH • 9h ago

Management & Administrative

Summary C2 ALASKA, LLC Dayton, OH THIS POSITION IS CONTINGENT UPON BID AWARD The Sr. Operations Research Analyst RQ will provide functional and specialized support to the Branch, Section, and Division Chiefs in execution...

9h ago

Go to Apply

$17.14 an hour - Security Officer

PER MAR SECURITY & RESEARCH CORP • Englewood, OH • 15h ago

Management & Administrative

Overview Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family...

15h ago

Go to Apply

Configuration Manager, Senior

Torch Technologies, Inc. • Dayton, OH • 17h ago

Management & Administrative

Torch Technologies Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered...

17h ago

Go to Apply

Contact Center AI & CCaaS, Senior Manager

Deloitte • Dayton, OH • 1d ago

Management & Administrative

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design...

1d ago

Go to Apply

Customer Success Engineer

Radiance Technologies, Inc. • Dayton, OH • 1d ago

Management & Administrative

Radiance is looking for a customer success engineer to act as a technical partner for customers, ensuring successful product implementation, adoption, and troubleshooting to maximize value. Someone who can blend customer...

1d ago

Go to Apply

Customer Service Representative

U-Haul • Dayton, OH • 1d ago

Management & Administrative

Location: 4079 Little York Rd, Dayton, Ohio 45414 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repre...

1d ago

Go to Apply

MED-PASS Administrative Assistant

Reynolds & Reynolds • Dayton, OH • 1d ago

Management & Administrative

Position Description MED-PASS is an industry leader in the provision of documentation, reference and educational resources in senior care markets that include pharmacy, long-term care, assisted living, home health and ho...

1d ago

Go to Apply

HR Administrative Assistant

Robert Half • Springfield, OH • 1d ago

Management & Administrative

Description Springfield area company is seeking a detail-oriented HR Administrative Assistant with bilingual proficiency in Haitian Creole and English. This role supports daily Human Resources operations, assists with em...

1d ago

Go to Apply

Market Manager - Events

Acosta Group • Dayton, OH • 1d ago

Management & Administrative

DESCRIPTION Overview The Market Manager is responsible for understanding, implementing and enforcing the product demonstration/events processes with their teams in the designated market(s). The position must deliver cons...

1d ago

Go to Apply

Customer Service Representative

Cintas • Dayton, OH • 2d ago

Management & Administrative

Requisition Number: 222106 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibili...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.