Rehabilitation Services Aide (Outpatient)

Beth Israel Lahey Health • Needham, MA • 8h ago

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Job Summary: Participates as a team member in the day to day operating of Rehabilitation Services. Under the supervision of a licensed Physical Therapist or registered Occupational Therapist assists in with patient care. Also assists with coverage of reception desk for both Rehabilitation Services along with performing tasks to maintain the Rehabilitation in an orderly condition.

Job Description:

Essential Responsibilities:

Assists patients in the preparation for and as necessary, during and at the conclusion of treatment.

Assists patients in the safe practice of activities related to the development of strength and endurance and perform treatment procedures pre-determined for each patient by a qualified P.T. or O.T.

Perform predetermined general office procedures including but not limited to Xeroxing, duplicating, filing, front desk coverage, billing, and statistics.

Assists with Pre-Registration of patients for Rehab and OHS as requested, prints forms and/or make up charts for new patients in advance.

Processes co-payments and able to run end of day reports to reconcile; resolves any discrepancies for close.

Required Qualifications:

High School diploma or GED required.

0-1 years related work experience required.

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

Knowledge of medical terminology.

Experience in healthcare.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range:

$19.50 - $26.24

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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