C.H. Robinson is seeking a strategic and results-driven Senior Manager of Supply Chain Services to lead solution design, implementation, and technology execution. In this role, you will partner closely with clients and internal sales teams to uncover supply chain opportunities, design future-state solutions, and drive meaningful operational improvements. You will influence senior leaders, guide complex implementations, and ensure solutions align with business strategy, financial performance, and customer needs. You will also lead and develop a high-performing team while thriving in a fast-paced, evolving environment where innovation and continuous improvement are key.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Execution:
Facilitate supply chain process discussions during solution design with CHR clients to:
Understand the full scope of a client's supply chain, opportunities for change and our solution capabilities
Help client and CHR deal teams identify areas of inefficiencies and opportunities for improvement within their supply chain
Engage all members of a client's supply chain organization to identify and create value through our solution
Create and assist in the execution of the future state solution within CHR
Identify risks that could affect an implementation to ensure a correct solution design
Assess clients' technology and integration capabilities, to allow for accurate pricing of services
Directly interface with and influence key leadership and functional experts to make strategic decisions, evaluate long-term opportunities and relate to business strategy, financial performance and effective resource utilization.
Proactively maintain an understanding of business processes and user experience.
Ability to lead, manage and develop team of project management specialists
Will assist with and contribute to annual and/or strategic planning sessions
Participate in sprint reviews to understand progress and impact to overall project timeline and deliverables.
Customer Service:
Take a consultative approach to building relationships with clients, CHR sales teams, and the CHR office network
Process Efficiency:
Responsible to involve all appropriate parties in the testing of functionality, overseeing user pilots when deemed necessary. May also serve as a test user.
Evaluates business risk when deploying into production and is accountable to work with business leader to make final decision on deployment (Go/No-Go)
Drives continuous improvement by leveraging new and creative approaches to program/project management, change management and technology
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
Bachelor's degree from an accredited college or university
Minimum 7 years of supply chain management or consultative selling experience
Minimum 3 years of experience leading and managing teams
Strong analytical, critical thinking and problem-solving skills
Highly organized and detail-oriented with strong time management skills
Experience leading and facilitating meetings
Business facing skills (listening, ability to playback and validate concepts and develop proposals)
Ability to influence and effectively work with others throughout the organization
Ability to travel up to 25% (domestically and internationally)
Preferred:
Knack for anticipating both technical and functional impacts and requirements
Has a solid understanding of business, financials, products/services and the market
Competencies as a change agent with strong ability to influence without direct authority
Strong interpersonal, communication, in order to effectively communicate initiatives and drive key business initiatives through the leadership team, and cross functional teams
Ability to create and deliver complex presentations
The ability to adapt, learn and become proficient in multiple systems and detailed processes
Experience engaging with executive-level buyers or influencers
Values a diverse and inclusive work environment
Disclaimer:
This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$119,800.00 - $202,300.00
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING (https://www.chrobinson.com/en-us/about-us/careers/life-at-chr/benefits-and-wellbeing/) page
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
