Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Who may apply: This announcement is open to all U.S. Citizens Responsibilities Duties described below reflect the full performance level (GS-11). Duties assigned to an entry grade of GS-7 or GS-9 will be developmental in nature. Member of provisioning access team to create, modify, and delete accounts on Department of Defense (DoD) information systems. Researches and resolves complex issues by using automated systems and applications. Monitor shared mailboxes for customer service inquires and provide solutions. Analyzes systemic reporting to resolve invalid and/or missing data. Prepares, reports, documentation, and policy to support agency internal controls. Reviews and analyzes records, reports and data to identify automated systems and/or compliance problems. Maintains all required qualifications in compliance with DoD directive 8140.01 Cyber Workforce Qualification Program as a condition of employment. Requirements Conditions of Employment Qualifications This position is developmental and selections may be made at the GS-7, GS-9, or GS-11 entry grade levels. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade within the federal service, which demonstrates the ability to perform the duties of the position, is required. To be hired at the GS-7 entry grade level, applicants must minimally have: One year of specialized experience equivalent in level of difficulty and responsibility to that of a GS-05 within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: experience applying fundamental principles, concepts, and practices related to business, accounting, and information systems to assist resolving routine issues; gathering data from various systems or reports for review; and researching basic policies or regulations. To be hired at the GS-9 entry grade level, applicants must minimally have: One year of specialized experience equivalent to the GS-07 grade level in the federal service which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: experience applying financial and access control principles and practices to process and track information systems access requests; gathering and analyzing data and/or information systems to identify and resolve common issues; and researching policies and procedures to ensure that system access is handled in compliance with internal controls and applicable laws. To be hired at the GS-11 entry grade level, applicants must minimally have: One year of specialized experience equivalent to the GS-09 grade level in the Federal service which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: experience reviewing procedures and recommending process improvements on an information system access team; monitoring and evaluating access requests to prioritize workload to ensure compliance with internal controls; and analyzing the impact of applicable policies of information systems and recommending changes to maintain compliance Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education GS-07 Substitution of Education for Experience: One full year of graduate level education or Superior Academic Achievement (http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp) may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. GS-9 Substitution of Education for Experience: Two full years of progressively higher level graduate education, Master's or equivalent graduate degree, may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements. GS-11 Substitution of Education for Experience: Three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed higher-level graduate level education and experience may be used to meet total experience requirements. If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html). Additional Information Moving expenses will not be paid. This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. A one year probationary period may be required. We may use this announcement to fill additional vacancies within 90 days of the closing date. Travel requirement is 1-24% seldom. This position is covered by a bargaining unit. Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). This position is Non-Exempt at the GS-07 level and Exempt at the GS-09 and GS-11 levels from the Fair Labor Standards Act. For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference. This position requires you to obtain and maintain a Level 1 Certification under the DoD Financial Management (FM) Certification Program as a condition of employment. If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position that requires a Level 1 Certification in which case you must complete the certification within the original 2-year period. Failure to become certified within the required timeframe may be grounds for removal from the position and/or from Federal service. Information about the DoD FM Certification Program is available at http://www.dfas.mil/dam/dfas/careers/pdf/DoDFMCertificationProgram.pdf. Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.sss.gov). Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements.