Working Title: Adult Protection Services Training and Communications Specialist
Job Class: Human Services Program Representative 1
Agency: Human Services Dept
Job ID : 92828
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 03/16/2026
Closing Date : 03/30/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / ADSA AG/AS AdultProtectionPoli
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Adult Protection Services Training and Communications Specialist supports the commissioner's duties under Minnesota Statutes 256.01 by contributing to the supervision of county -administered adult protective services (APS) and fulfills statutory responsibilities under the Vulnerable Adult Act (Minn. Stat. 626.557) by developing and delivering statewide training and communication resources that promote consistent, accurate, and compliant APS practice across county, tribal, and partner agencies within established program priorities and under the direction of program leadership. Responsibilities include:
Develops and delivers statewide adult protection training and resources to support consistent, accurate, and compliant practice across county, tribal, and partner agencies
Develops and implements statewide APS communication materials and strategies to ensure consistent, accessible messaging in alignment with DHS Communications governance and approval processes
Coordinates APS conferences, trainings, and virtual events by managing planning, logistics, accessibility, and evaluation processes to support statewide collaboration and DHS strategic goals
To be deliberate in fostering positive interpersonal relationships with coworkers, managers, and customers, so all are treated in a respectful, professional, and humane manner
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
2 years professional experience with developing and delivering training using adult-learning principles across multiple formats (e.g., in-person, virtual, e-learning). Experience must include the following:
Knowledge of laws, policies, and standards related to vulnerable-adult protection, with the ability to apply them accurately and incorporate them into training and communications
Knowledge of communications standards, plain-language principles, and content design sufficient to develop clear, accessible, and accurate materials for a diverse audience
Knowledge of evaluation methods and data analysis sufficient to measure training effectiveness, assess communication impact, and use results to improve training and inform program recommendations
Bachelor's degree in Communications, Education, Instructional Design, e-Learning Design or related field may substitute for 1 year of professional experience OR Master's degree in Communications, Education, Instructional Design, e-Learning Design or related field may substitute for 2 years of experience
Preferred Qualifications
Technical proficiency with LMS, SSIS, MAARC, Adobe Creative Suite, survey software, and SharePoint sufficient to develop training, manage content, track participation, and evaluate outcomes
familiarity with the Minnesota Adult Abuse Reporting Center (MAARC) sufficient to integrate MAARC processes into training and communication materials
Leadership and facilitation skills sufficient to lead cross-division work groups to support established program priorities, guide planning teams, and provide consultation to APS staff on training and communication approaches
Curriculum development and instructional design skills sufficient to create high-quality training materials using adult-learning principles, DHS policy requirements, and e-learning tools
Variety of experiences working effectively with others from different backgrounds and/or cultures
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
