Event Sales Assistant, Hotel Services - The Westin/Marriott Marquis

Encore • Washington, DC • 2h ago

Position Overview

The Sales Assistant will focus on assisting the location manager and/or sales team to drive profitable revenue and increase customer satisfaction by providing administrative sales support. The Sales Assistant reports to the Director, Event Technology, or Sales Director.

Key Job Responsibilities

Sales Support

Import leads from hotel booking system or Branch generated lead sources.

Qualify and convert leads into opportunities.

Conduct initial background research and update information in CRM.

Generate initial cost estimates from customer specifications.

Research and plan for site visits.

Gather media content and collateral for proposals.

Assign opportunities in CRM to Sales Managers under supervisor's direction.

Customer Engagement

Accompany selling manager on PreCon and Site Visit meetings as needed.

Coordinate guest follow up and thank you messages.

Coordinate with hotel sales team for site visit attendance and support.

Job Qualifications

High School diploma or G.E.D. required

1+ years of administrative sales, technical, or hospitality experience

Excellent written and verbal communication skills

Proficiency with Microsoft office and web based applications

Strong organizational and interpersonal skills

Passion for service excellence

Detail Oriented

Competencies

Hospitality

Responsiveness

Ownership

Professionalism

Communicates Effectively

Action Oriented

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Pay Range: $19.00 - $22.16

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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