Guest Services Coordinator - Part Time

Sun Communities • Big Rapids, MI • 6h ago

Sun Retreats Silver Lake Mears, MI, US Seasonal Part Time $15 per hour Career Site Header Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Outdoors and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path! Job Summary Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the RV Resort Manager and other team members. Job Duties Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager (Essential) Maintains the petty cash fund, ensuring to record expenditures in the proper accounts (Essential) Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned (Essential) Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts (Essential) Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc. Assist with accepting guest reservations in person and via phone Ensure office supplies are sufficiently stocked and prepare supply orders as needed Assist with planning and coordinating guest and resident relations events and activities within the resort Assist with the preparation of marketing materials Make collection calls for site rental payments as directed; submit bad debt files to collections Process resident move-ins and move-outs Complete and maintain resort records, reports, and files Refer sales prospects to the RV Resort Manager and/or Sales Manager and enter prospect information into property management/reservation system in a timely manner Obtain approvals on prospective resident applications; track all approvals and denials Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications Review and code invoices and other payables & submit to manager approval Other duties as assigned Check guests in and out for their reservations Greet and establish rapport with guests, current and prospective residents Field resort comments, suggestions, and complaints to resort leadership Maintain petty cash fund Requirements High School Diploma or GED (Required) 2 years in administrative experience (Required) 6 months in previous experience using property management and/or reservation systems (Preferred) 6 months in hotel or resort front desk experience (Preferred) Strong customer service skills Excellent telephone skills Good problem solving skills Professional appearance Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner Must have a valid driver's license PERKS & BENEFITS At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks! Paid sick leave * Online access to vie

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Part-Time Dining Services

Ferris State University • Big Rapids, MI • 3w ago

Retail & Hospitality

Position Title: Part-Time Dining Services Location: Big Rapids (Main Campus) Department: 51800 - Dining Overhead Advertised Salary: $13.75-$14.00/hr Benefits: Please see the following link for a list of benefits offered...

3w ago

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Director, Dual Enrollment Programs

Ferris State University • Big Rapids, MI • 19h ago

Position Title: Director, Dual Enrollment Programs Location: Big Rapids (Main Campus) Department: 40710 - Ferris Now Advertised Salary: $75,000 - $82,000. Salary commensurate with education, experience, and other require...

19h ago

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Director - IT Infrastructure and Security

Ferris State University • Big Rapids, MI • 21h ago

Position Title: Director - IT Infrastructure and Security Location: Big Rapids (Main Campus) Department: 54000 - Information Technology Services Advertised Salary: $110,000 to $120,000, Salary commensurate with education...

21h ago

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Adjunct Instructor - Dentist

Ferris State University • Big Rapids, MI • 5d ago

Hospital & Medical

Position Title: Adjunct Instructor - Dentist Location: Big Rapids (Main Campus) Department: 32406 - Dental Hygiene Advertised Salary: $78.62 per hour. Benefits: Comprehensive benefit package (health care, vacation, etc.)...

5d ago

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Manager of Employment Services

Ferris State University • Big Rapids, MI • 5d ago

Management & Administrative

Position Title: Manager of Employment Services Location: Big Rapids (Main Campus) Department: 53000 - Human Resources Advertised Salary: $75,000-$79,000. Salary commensurate with education, experiences and other requirem...

5d ago

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