Live
What you will do
Let's do this. Let's change the world. In this vital role you will be representing TEPEZZA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care.
As an Account Manager, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.
Responsibilities:
Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.
Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.
Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.
Build and manage strong relationships with a range of stakeholders across the patient care ecosystem-including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.
Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.
Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.
Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.
Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.
Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.
Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.
Maximize use of promotional resources and operate within assigned territory budget to support business objectives.
Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.
Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.
Win
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.
Basic Qualifications (Account Manager - Level 4)
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
OR
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Basic Qualifications (Specialty Account Manager - Level 5)
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
OR
Master's degree & 6 years of collective account management experience, sales, & commercial experience
OR
Bachelor's degree & 8 years of collective account management experience, sales, & commercial experience
OR
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Preferred Qualifications:
Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
Sales experience in Ophthalmology, Endocrinology, and/or rare/specialty disease states preferred.
Site of care and reimbursement experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Thrive
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager - Level 4) $154,736 - $183,900 (Specialty Account Manager - Level 5) $173,255 - $203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Application deadline
Amgen's application deadline for this position is 3/30; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
