Travel Virtual Patient Companion

CommonSpirit Health • Phoenix, AZ • 1h ago

Job Summary and Responsibilities

This position is responsible for continually monitoring patients that have been identified as being at high risk of falling, elopement, illicit drug / alcohol use, disoriented/demented, pulling out lines/tubes and/or other areas of potential concern. The Travel Patient Companion monitors patients located in multiple CommonSpirit Health facilities across the United States. The patients have been identified as requiring observation on a continual basis in order to quickly identify circumstances that could impact their ongoing safety and care. Monitoring is executed from a CommonSpirit Health System Office, utilizing live non-recorded streaming video equipment to ensure that patients are interacting with the environment in a safe and appropriate manner at all times. As a travel patient companion, you will have the ability to travel across CommonSpirit Health to provide your expertise when staffing needs arise.

Work Requires:

Ability to accurately recognize signs of patient agitation, impulsiveness, pulling at lines/tubes, and/or illicit drug or alcohol use

Capacity to take appropriate action and follow established protocols of notifying staff of patient safety concern(s) identified

Ability to establish and maintain effective communication channels with patients, colleagues, and bedside direct patient care staff.

Reporting changes in patient behavior, and escalating communications as necessary using established protocols and best judgment.

Knowledge of, or ability to learn, procedures, equipment, and terminology applicable to the operations of the assigned work unit

Monitors patients utilizing video observation platforms, and telecommunication tools

Follows proper channels of communication in handling routine and emergency situations

Follows established protocols/procedures

Has awareness of and strives to improve department metrics

Represents the core values of CommonSpirit Health during all interactions

Observes assigned patients by monitoring non-recorded streaming video equipment linked to a live feed from a camera situated in the patient's room or other hospital-specific video observation platforms

Job Requirements

High School Diploma, or equivalent required

2 years of prior and recent experience in patient care (e.g., CNA, Unit Clerk, MA, LVN, etc.)

Current Nursing Assistant Certification

Satisfactory completion of the competency based training program as a Virtual Companion at CommonSpirit Health

Knowledge of, or ability to learn, the function and use of the streaming video monitoring equipment.

Where You'll Work

At the heart of CommonSpirit Health's ministry are the national office departments that provide the foundational support, resources, and expertise that empower local communities to focus on what they do best-caring for patients. Our teams bring together expertise in clinical excellence, operations, finance, human resources, legal, supply chain, technology, and mission integration.

Guided by our faith-based values, the national office fosters consistency, alignment, and innovation across CommonSpirit. By centralizing expertise and leveraging economies of scale, we enable each location to operate efficiently while maintaining flexibility to address unique local community needs. From advancing digital solutions to driving health equity, these departments extend the healing presence of humankindness everywhere we serve.

Pay Range

$20.00 - $80.00 /hour

We are an equal opportunity employer.

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