Summary Who may apply: Current, permanent DoD Employees in the competitive service, PPP DoD Military Spouse Preference, current DoD VRA employees, VEOA, Military Spouse, ICTAP, PPP applicants Applicants applying for Cleveland may be placed at Bratenahl. We may use this announcement to fill other positions in the Information &Technology Directorate. This job announcement uses the Subject Matter Expert Panel Assessment to evaluate applicants. Responsibilities Supervisory Information Technology (IT) Specialist and technical authority for all aspects of complex, high level, or high visibility IT software and systems. This includes software, hardware, training, installation, and database administration. Coordinates maintenance and support activities of major automated information systems and software, with IT specialists, project managers, and functional users to ensure system adequacy and efficiency. Develops qualitative and quantitative measures of effectiveness in meeting project goals and provides input into development of project objectives and plans, statements of work, and technical proposals. Briefs management on strategies to be used to exploit and implement new developments and advanced techniques in the area of software development, design, and maintenance. Makes changes in organization of work or assignment of functions to positions to improve work flow and services rendered, promote job satisfaction, increase productivity etc. Requirements Conditions of Employment Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. This job announcement uses the Subject Matter Expert Panel Assessment to evaluate applicants. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service- experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication- briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving- identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. In addition to meeting the basic requirement: Qualified applicants must possess one year of specialized experience equivalent to the next lower grade (GS-12) in the Federal service, which demonstrates the ability to perform the duties of the position. Specialized experience is defined as: Experience developing business processes surrounding the software development life cycle of IT software and systems, including analysis, design, development, programming, testing, deployment, monitoring, and maintenance of IT software and systems; experience participating in structured project management activities in regard to IT software and systems. Time-in-Grade Requirement: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. Education Education is not substitutable for specialized experience at this grade level. Additional Information The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here. For positions where relocation is paid (see Location block of vacancy announcement), you can learn more about relocation allowances and entitlements. Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual. A one year supervisory or managerial probationary period may be required. As a condition of employment, you may be required to serve a 1 Year Probation during which we'll evaluate if continued employment advances the public interest. The evaluation considers: performance & conduct; needs & interests of the agency; if continued employment advances agency goals; if continued employment advances efficiency of the Federal service. At the end of the probationary period, employment will be terminated unless you receive certification that continued employment advances public interest. We may use this announcement to fill additional vacancies within 120 days of the closing date. We may use this announcement to make a temporary promotion. For some positions, the temporary promotion may be made permanent without further competition. This position is Exempt from the Fair Labor Standards Act. DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications. Males born after 12-31-59 must be registered or be exempt from Selective Service (see http://www.sss.gov). Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). The Security Designation varies dependent upon position and may require a secret clearance or higher. Employment requires a background investigation which may delay starting date. If selected and cannot obtain a favorable security determination within a reasonable period of time, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information.
