Back to Jobs search

RESIDENTIAL CARE SUPERVISOR/EXPERT

State of Arkansas • Warren, AR • 1d ago

Date: Mar 10, 2026

Req ID: 56028

Location:

Warren, AR, US, 71671

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $43,088.03

Position Number: 22109456

County: Bradley

Posting End Date: March 18, 2026

Located: DDS/Southeast Arkansas Human Development Center/Residential Department

1 Center Circle, Warren, AR 71671

870-226-6774

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Residential Care - Carerr Path

Classification:Residential Care Supervisor/Expert

Class Code:PRC05P

Pay Grade:SGS04

Salary Range:$43,088 - $63,770

Job Summary

The Residential Care Supervisor is responsible for overseeing the daily operations of a state-run residential care facility, ensuring the safety, well-being, and development of residents. This role provides leadership to direct care staff, ensures compliance with state and federal regulations, and fosters a supportive and structured living environment. The ideal candidate will possess strong leadership, communication, and problem-solving skills while demonstrating compassion and a commitment to person-centered care.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Lead, mentor, and supervise direct care staff to ensure the highest standard of resident care. Oversee staff schedules, assignments, and performance evaluations to ensure adequate coverage and efficiency. Address personnel concerns, facilitate conflict resolution, and support staff in handling challenging situations. Ensure residents receive individualized care plans tailored to their medical, social, and emotional needs. Monitor residents' behavior, health, and well-being, coordinating with healthcare professionals and case managers as needed. Address resident grievances, provide guidance, and advocate for their rights and needs. Maintain compliance with Arkansas state laws, Medicaid requirements, and agency policies regarding residential care services. Conduct facility inspections and audits to uphold safety, cleanliness, and operational standards. Ensure proper documentation and reporting of incidents, resident progress, and staff activities. Provide leadership during emergency situations, behavioral crises, or medical incidents. Train staff on de-escalation techniques, crisis response, and intervention strategies. Mediate conflicts between residents, staff, and families to maintain a positive and cooperative environment.

Knowledge and Skills

Ability to supervise, motivate, and develop staff in a fast-paced environment. Experience in staff scheduling, performance evaluation, and personnel management. Strong decision-making and problem-solving skills to address operational and resident needs. Ability to assess and respond to resident needs with empathy and professionalism. Knowledge of mental health care, disability support, and trauma-informed practices. Strong commitment to resident advocacy and person-centered service delivery. Understanding of Arkansas state laws and federal regulations related to residential care. Ability to maintain detailed reports, logs, and documentation in accordance with agency policies. Excellent verbal and written communication skills for interacting with staff, residents, and stakeholders. Ability to build trusting relationships with residents, families, and team members. Ability to effectively respond to emergencies and de-escalate crises. Experience in managing challenging behaviors and resolving conflicts professionally.

Minimum Qualifications

At least three years of experience in social services, behavioral health, healthcare, psychology or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:El Darado

Similar Jobs

HEALTH PROGRAM MANAGER

State of Arkansas • Warren, AR • 1d ago

Hospital & Medical

HEALTH PROGRAM MANAGER Date: Mar 10, 2026 Req ID: 55945 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $85,943.10 Position Number: 22098170 County: Bradley Posting End Da...

1d ago

Go to Apply

Retail Merchandiser

Acosta Group • Monticello, AR • 2d ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: MONTICELLO, Arkansas, 71655 Ref #: 106226 Pay Rate: $ 14.00 Experience/skills and/or location may influence position wage rate Function: Merchandising Emp...

2d ago

Go to Apply

Retail Merchandiser

Acosta Group • Monticello, AR • 2d ago

Retail & Hospitality

2d ago

Go to Apply

MAINTENANCE SPECIALIST

State of Arkansas • Warren, AR • 6d ago

Retail & Hospitality

MAINTENANCE SPECIALIST Date: Mar 5, 2026 Req ID: 55928 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $43,088.03 Position Number: 22099858 County: Bradley Posting End Dat...

6d ago

Go to Apply

Warehouse Person (Loader) - 5001182140506

PepsiCo • Monticello, AR • 6d ago

Manufacturing & Warehouse

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4690031 PBNA \$19.95 / hour\ CLICK HERE to view our Warehouse Person (Loader) Realisti...

6d ago

Go to Apply

NURSING HOME ADMINISTRATOR

State of Arkansas • Warren, AR • 6d ago

Hospital & Medical

NURSING HOME ADMINISTRATOR Date: Mar 5, 2026 Req ID: 55895 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $114,390.02 Position Number: 22104097 County: Bradley Posting En...

6d ago

Go to Apply

PSYCHOLOGICAL EXAMINER

State of Arkansas • Monticello, AR • 1w ago

PSYCHOLOGICAL EXAMINER Date: Mar 4, 2026 Req ID: 55863 Location: Monticello, AR, US, 71655 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $59,984.91 Position Number: 22098347 County: Drew Posting End Da...

1w ago

Go to Apply

NURSE INSTRUCTOR

State of Arkansas • Warren, AR • 1w ago

Hospital & Medical

NURSE INSTRUCTOR Date: Mar 3, 2026 Req ID: 55859 Location: Warren, AR, US, 71671 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $84,273.90 Position Number: 22101767 County: Bradley Posting End Date: Mar...

1w ago

Go to Apply

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus • Rison, Arkansas, US • 1w ago

Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $2...

1w ago

Go to Apply

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus • Banks, Arkansas, US • 1w ago

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.