Customer Service Associate

Walgreens • Purcellville, VA • 7h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1769660BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 761 E MAIN ST,PURCELLVILLE,VA,20132

Full District Office Address: 761 E MAIN ST,PURCELLVILLE,VA,20132-03178-13682-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13682-PURCELLVILLE VA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Task/Project Manager

General Dynamics Information Technology • Sterling, VA • 1h ago

Management & Administrative

Req ID: RQ216407 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: Collaborating,Meeting Organization,Program...

1h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Chantilly, VA • 11h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

11h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Ashburn, VA • 11h ago

Management & Administrative

11h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Ashburn, VA • 11h ago

Management & Administrative

11h ago

Go to Apply

ServiceNow Lead Software Engineer

ASRC Federal Holding Company • Reston, VA • 1d ago

Management & Administrative

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team...

1d ago

Go to Apply

Executive Administrative Assistant 3

ManpowerGroup • Reston, VA • 1d ago

Management & Administrative

Job Title: Executive Administrative Assistant Location: Reston, VA Duration: 3 Months (High possibility for an extension after the budget approval. Work Schedule: Monday - Friday, 40 hours/week (Potential overtime with p...

1d ago

Go to Apply

Sr. Supply Chain Subcontracts Manager

V2X • Reston, VA • 1d ago

Management & Administrative

Overview About Us: Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve secu...

1d ago

Go to Apply

Sr. Product Lifecycle Mechanical Engineer, DCE - Mechanical Products & Services (MPS)

Amazon • Herndon, VA • 1d ago

Management & Administrative

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers an...

1d ago

Go to Apply

Data Entry Clerk

Robert Half • Reston, VA • 1d ago

Management & Administrative

Description Our company is seeking a detail-oriented and organized Data Entry Clerk to join our team. The ideal candidate will have strong typing skills, an eye for accuracy, and the ability to keep up in a digital-first...

1d ago

Go to Apply

Deputy Program Manager C-UXS Force Protection

CACI International • Sterling, VA • 1d ago

Management & Administrative

Job Title: Deputy Program Manager C-UXS Force Protection Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: U...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.