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Position Summary
As a clinical expert, the Executive Strategic Account Manager (SAM) - Oncology role is responsible for developing and maintaining deep healthcare and marketplace expertise with a focus on Oncology across multiple customer segments (e.g., Healthcare Organization, Organized Medical Groups, Integrated Health Systems, Alternative Sites of Care, Independent Standalone Practices/Hospitals), targeted accounts and on-demand in other accounts within specifically assigned geographies.
Responsibilities
Serving as a clinical expert in Oncology, our products, and their initiation and adherence requirements to support clinical decisions.
Collaborating with key Lilly business partners, the Oncology Senior/Executive Strategic Account Manager will strategically manage assigned accounts.
Additionally, the Oncology Senior/Executive Strategic Account Manager will engage directly with system stakeholders (e.g., executive teams, department/service line heads, procurement, operations, etc.) to understand their challenges, needs, and opportunities.
By aligning expectations across customer segments, this individual will help convey how Lilly brands and above brand resources can meet the healthcare needs of stakeholders and their members, ultimately advancing OBU's vision and purpose at a local level.
Key Objectives/Deliverables
Ecosystem Readiness :
Serving as a clinical expert in Oncology, our products, and their initiation and adherence requirements to support clinical decisions.
Pulling through SAM strategy alignment with Directors of Strategic Accounts (DSAs) to support Population Based Decision Makers (PBDMs) vision with satellite accounts and other stakeholders.
Developing and executing a Strategic Account Management (SAM) strategy for priority accounts at Health Care Professional (HCP) or site of care level.
Coordinating SAM strategy with Team Lilly overlaps and leveraging SAM skills to execute brand strategies.
Partnering appropriately and effectively with medical/outcomes colleagues.
Establishing proficiency in health care organizations, including understanding provider delivery models, processes, and procedures influencing access to Lilly products.
Maintaining a deep understanding of patient, product, and financial flow through prioritized health care organization (HCO) accounts.
Identifying customer-focused initiatives to enhance Lilly's brand equity in partnership with key customers across segments.
Driving awareness and understanding of appropriate product use in future clinical care/diagnostic needs, including pre-approval information exchanges.
Discussing clinical outcomes at a population health level to shape and optimize care pathways.
Engaging in Oncology-specific initiatives to drive better patient outcomes at scale (e.g., optimizing transitions of care, EHR integration).
Identifying opportunities for product and disease state education for prescribers and their support staff.
Access and Availability :
Ensuring operational readiness (e.g., billing and coding guides, ordering information) for product launch.
Advocating on behalf of patients as a clinical expert.
Conducting analyses on product and market trends, including patient flow and continuum of care.
Driving demand realization (awareness of Lilly product, formulary coverage within systems and for relevant payers and/or GPOs).
Supporting access to Lilly products in health care organizations with limited access and accessible accounts with high volume or potential with a specific focus on certain prioritized accounts.
"Increasing the lead" attitude to help more patients more quickly.
Implementing strategic initiatives directed by business unit and brand strategy.
Serves as a promotional, account management role compliantly supporting post-treatment decisions (i.e., initiation, adherence) and needs-based consulting.
Above-Brand Collaboration :
Demonstrating essential traits including a) professionalism, b) the ability to build trusting relationships, c) the ability to communicate in a compelling manner, d) commitment to Oncology expertise, and e) active learning.
Ensuring all actions align 100% with company compliance policies and procedures, including all legal and ethical guidelines.
Displaying ability to facilitate cross-functional alignment across the enterprise (e.g., with LVA, sales organization, payer team).
Establishing key relationships with a broad range of customers at prioritized accounts.
Removing barriers to delivering timely, exceptional customer experiences.
Participating in appropriate state and/or local trade organizations to ensure Lilly's presence and represent its interests.
Identifying opportunities to drive improved patient outcomes in a healthcare ecosystem.
Maximizing state of the art environmental awareness for business impact.
Leveraging an enterprise-ownership mindset.
Optimizing strategic collaborations to shape patient-focused, innovative solutions.
Championing initiatives that drive meaningful advances in the consumer experience.
Utilizing Lilly field tools and technology.
Basic Requirements
Bachelor's Degree
Valid driver's license and acceptable driving record.
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.
Additional Preferences
Candidate should meet one of the following qualifications:
Previous Account Management experience is preferred
Previous Oncology experience (e.g., in Sales) is preferred
Broad knowledge of the healthcare delivery landscape
Experience and working knowledge of competitive interventions in the integrated healthcare marketplace
Demonstrated learning agility, critical thinking, and negotiation skills
Demonstrated leadership and relationship building including cross-functional teamwork skills and the ability to influence
Strong verbal and written communication and group presentation skills
Additional Information
Some overnight travel will be required (25% to 50%); evening commitments possible
Ability to work some weekends at medical meetings
Direct access to a major airport is preferred
Should reside within the state of Oregon or 50 miles from the assigned geography.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$132,750 - $194,700
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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