Back to Jobs search

BMV Customer Service Representative

State of Indiana • Carmel, IN • 2h ago

Date Posted: Mar 9, 2026

Requisition ID: 474067

Location:

Carmel, IN, US, 46032

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees.

Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

Invest in our employees

Engage our customers

Provide sustainable systems

Embrace product innovation

Role Overview:

Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs.

This position will serve at the Carmel, Indiana, BMV Branch Office. Branch hours are:

Sunday: Closed

Monday: Closed

Tuesday: 9:00 am - 6:30 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: 9:00 am - 12:30 pm

Salary:

The salary for this position traditionally starts at $15.17 an hour.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

The essential functions of this role are:

Use your job knowledge to conduct customer transactions.

Answer customer questions and provide guidance.

Assist with the daily opening and closing of the branch.

Check transactions to ensure accuracy, timeliness, and proper accounting.

Work with leadership to resolve escalated customer concerns and system problems.

File applications as completed throughout the day.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

Top-notch communication skills.

A high level of critical thinking and the ability to troubleshoot.

Ability to process cash and card transactions.

Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities.

Ability to perform essential functions with or without reasonable accommodation.

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans

Wellness Rewards Program: Complete wellness activities to earn gift card rewards

Health savings account, which includes bi-weekly state contribution

Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

Two (2) fully-funded pension plan options

A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

Up to 15 hours of paid community service leave

Combined 180 hours of paid vacation, personal, and sick leave time off

12 paid holidays, 14 in election years

Education Reimbursement Program

Group life insurance

Referral Bonus program

Employee assistance program that allows for covered behavioral health visits

Qualified employer for the Public Service Loan Forgiveness Program

Free Parking for most positions

Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

Similar Jobs

Clerical Assistant - Deputy Warden

State of Indiana • Pendleton, IN • 2h ago

Management & Administrative

Clerical Assistant - Deputy Warden Date Posted: Mar 9, 2026 Requisition ID: 473391 Location: Pendleton, IN, US, 46064 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest emp...

2h ago

Go to Apply

Clerical Assistant

State of Indiana • Pendleton, IN • 2h ago

Management & Administrative

Clerical Assistant Date Posted: Mar 9, 2026 Requisition ID: 473390 Location: Pendleton, IN, US, 46064 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the st...

2h ago

Go to Apply

Clerical Assistant - Packetroom

State of Indiana • Pendleton, IN • 2h ago

Management & Administrative

Clerical Assistant - Packetroom Date Posted: Mar 9, 2026 Requisition ID: 473388 Location: Pendleton, IN, US, 46064 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employ...

2h ago

Go to Apply

Manager, Manufacturing Product Quality (Small Molecule)

Otsuka America Pharmaceutical Inc. • Indianapolis, IN • 8h ago

Management & Administrative

The Manager, Manufacturing Product Quality (Small molecule) is responsible for ensuring GMP and GCP compliance in the manufacturing packaging, labeling, and distribution of commercial and clinical trial materials across...

8h ago

Go to Apply

Customer Service Representative

Kelly Services • Greenfield, IN • 9h ago

Management & Administrative

Feeling stuck? Put your career in motion with a great, new opportunity. Join the Kelly® team as a Customer Service Representative to work at a premier logistics company in Greenfield, IN. We're here every step of the way...

9h ago

Go to Apply

Industry X - Engineering Consulting Manager - Functional Lead (Engineering & PLM)

Accenture • Carmel, IN • 9h ago

Management & Administrative

This role can sit anywhere in the US if it is near an Accenture Corporate Office WHO WE ARE: We are Industry X: We embed innovation, intelligence, and sustainability in the way the world makes things and the things it ma...

9h ago

Go to Apply

Senior Warehouse and Transportation Manager

Ryder System • Indianapolis, IN • 9h ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring a Senior Warehouse & Transportation Manager int...

9h ago

Go to Apply

Account Manager II - INSIDE PUB SEC

Lumen • Indianapolis, IN • 9h ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

9h ago

Go to Apply

Account Manager

Securitas Security Services USA, Inc. • Lebanon, IN • 11h ago

Management & Administrative

Account Manager Wage: $22.00-23.00/ hour 1 year management experience Security experience required Driver Certification We help make your world a safer place. Securitas is a global company that offers the most advanced a...

11h ago

Go to Apply

Account Manager

Securitas Security Services USA, Inc. • Whitestown, IN • 11h ago

Management & Administrative

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.