Summary The position description number is 1F176S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search Incumbent will serve as a Director in either Disability Quality Review or Payment Quality Review and Stewardship. Incumbent will be responsible and accountable for providing leadership to the development, implementation, direction and coordination of the quality assurance (QA) programs. Responsibilities Directs the planning, development and interpretation of goals, objectives, standards and operating policies and procedures governing the conduct of the program for QA of the preclaims (enumeration and earnings), 800 number, PE,... [cont.] customer satisfaction, notice, payment and adjudication processes for the SSI, RSI and DI Programs. Develops workplans, sets priorities, assigns projects and plans schedules or timeframes for completion. Assesses work performance and identifies developmental and training needs. Plans necessary training and development. Directs a variety of special studies, surveys and projects to identify improvements in SSA program quality, policy and procedures, both nationally and in the region. Furnishes advice and counsel to the Associate Commissioner (AC) on a range of program-related issues and problems, including serving, as needed, in sensitive and/or complex negotiations or discussions of a technically involved nature Plans measures to assure the ongoing collection and processing of all necessary quality assurance and management data. Collaborates with other managers within the region and in other segments of SSA to negotiate and/or coordinate work-related changes impacting other organizations. Advises higher echelons of the status of the work assigned, how it relates to the overall mission and what impact or conflicts exist. Requirements Conditions of Employment Qualifications Applicants must have 52 weeks of specialized experience at the GS-14 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience must include: Comprehensive knowledge of the development, examination, investigation, adjudication, or authorization of claims for retirement or survivors insurance, disability insurance, pension programs, health insurance, income maintenance, or related programs; AND Experience performing, supervising or managing work concerned with these programs and their delivery to the public. Such experience may include (1) studying operations, case processing, systems operations, methods and procedures to improve the operation and delivery of programs; (2) interpreting program requirements and formulating policies, procedures, methods, work aids, technical guides and other reference material for program operations. Qualification requirements must be met by the closing date of this announcement. Applicants applying for promotion must have 52 weeks at GS-14. Time in grade requirement must be met by the closing date of this announcement. "Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information." Education This job does not have an education qualification requirement. Additional Information NONCOMPETITIVE CONSIDERATION DUE TO SPECIAL HIRING AUTHORITY Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following @types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran's documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration. NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration. This is a non-bargaining unit position to be filled under the provisions of the Management Officials Promotion Plan. The best-qualified list for this vacancy may be used to fill the same or similar positions in a component(s) under the same Deputy Commissioner. Additional selections may be made within 6 months of the date the best qualified list is issued. LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay. VIEW PAY TABLE PER LOCATION HERE: General Schedule Birmingham, Alabama - $149,436 - $194,270 Los Angeles, California - $172,476 - $197,200 Oakland, California - $184,950 - $197,200 Pasadena, California - $172,476 - $197,200 San Diego, California - $169001 - $197200 Denver, Colorado - $164,956 - $197,200 Atlanta, Georgia - $156,451 - $197,200 Chicago, Illinois - $165,386 - $197,200 Woodlawn, Maryland - $169,279 - $197,200 Boston, Massachusetts - $167,560 - $197,200 Detroit, Michigan - $167,560 - $197,200 Kansas City, Missouri - $150,359 - $195,469 Iselin, New Jersey - $174,347 - $197,200 New York, New York - $174,347 - $197,200 Queens, New York - $174,347 - $197,200 Philadelphia, Pennsylvania - $163,023 - $197,200 Dallas, Texas - $160,836 - $197,200 Seattle, Washington - $166,283 - $197,200 Tacoma, Washington - $166,283 - $197,200 OTHER NOTES: Selected employee is subject to the completion of a 1-year probationary period for a supervisory position unless the employee served in such a position before August 11, 1979, or has completed one. This position is eligible for telework determined by agency policy Relocation expenses will not be paid. This is a high risk public trust position. The selected employee will be required to complete a Standard Form 85P, Questionnaire for Public Trust Positions, in order to have the appropriate investigation conducted, unless the employee has been previously certified eligible to occupy a position at this level.
