Account Maintenance Specialist I

Paylocity • Schaumburg, IL • 1d ago

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

Position Overview

Account Maintenance Specialist position is responsible for data entry and maintenance of state agencies' rates, EIN's and frequencies for our clients. They facilitate the seamless onboarding of new clients, set up and manage tax codes, and partner with colleagues in Tax and other related departments such as Client Services, Implementation, and Finance to ensure sound tax service and a high level of customer service is delivered.

Primary Responsibilities

The following represents the primary duties of the position; others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Initiate and process SUI Rates/EIN and frequency exchanges

· Update SUI rates, account numbers, and deposit frequencies

· Facilitate new client onboarding, including scheduling prior to service tax collections for new customers, verifying client data, and importing demographic and pay history data into the tax application for new customers

· Manage Tax codes, including but not limited to adding tax codes, inactivating tax codes

· Answer the tax code hotline (call queue)

· Participate in User Acceptance testing (UAT)

· Maintain and update current procedure documentation

· Complete special projects as assigned by management

· Other related responsibilities at the discretion of management

Requirements

Education and Experience

· 1-2 years of payroll experience preferred

· Payroll service bureau experience a plus

· Experience in a high-volume payroll tax department is highly desirable

· Employment Tax Knowledge desired

· Proficient in Microsoft Office (MS Excel advanced skills)

· Bachelors degree required

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

This role can be performed from any office in the US. The pay range for this position is $39,600 - $73,600 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. (https://rise.articulate.com/share/NWT-xukAz2nsMapN3L3TSRXfxzBGrFh_#/) This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

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