Manager, Workday Supply Chain Management

KPMG LLP • Cincinnati, OH • 3h ago

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
KPMG is currently seeking a Lead Specialist, Workday Supply Chain Management to join our Managed Services practice.
Responsibilities:
Manage onshore/offshore team that provides level 2/3 support activities of Workday managed services engagements for a variety of post-production clients including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement and road mapping activities
Operate as Supply Chain Management lead for all managed services engagements acting as the point of contact for escalations and work prioritizations; ensure client satisfaction and timely delivery and collaborate with clients to strategize and drive goals forward post-production
Collaborate with cross-functional teams to resolve issues and deliver solutions; lead the analysis, design, configuration, and delivery of the Workday solution
Assist with onshore/offshore resource management, forecasting, and load balancing; assess skill levels and gaps and upskill team members as needed; identify strategies, risks, and opportunities to meet client needs and grow/improve the team
Lead SCM pillar by mentoring a team of Workday Supply Chain consultants; provide guidance, coaching, and support for team members; act as functional subject matter expert during sales and proposal activities as well as on KPMG Value Optimizations, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment
Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
Minimum five years of recent experience in post-production, managed services support or consulting experience working directly with internal/external clients in area of Workday Supply Chain Management; minimum two years of recent experience in a leadership role
Bachelor's degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred
Required Workday certification/skills in at least three of the following: Procurement, Inventory, Supplier Contracts, Accounts Payable/Supplier Accounts, and Advanced Reporting; please note that any candidate hired by KPMG into this position that doesn't currently hold the aforementioned certification will be required to secure them within three months from the commencement of employment
Understanding of ITIL framework, ITSM and service desk management
Excellent written and verbal communication, facilitation, and presentation skills; strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively; capability to work closely with a mixed team including project managers, technical consultants (both on and offshore) and clients to deploy and operate technology solutions, including the capacity to identify a problem

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