PACT RN Case Manager Help Others, Make a Difference, Save a Life. Or help people navigate the tough spots in their life? Join the McNabb Center Team as the PACT RN Case Manager today! The PACT RN Case Manager JOB PURPOSE/SUMMARY Summary of role of team : The Program for Assertive Community Treatment (PACT) is an evidence-based treatment modality designed specifically to serve those with severe and persistent mental illness. Clients served by PACT are typically diagnosed with a thought disorder, have a history of psychiatric hospitalization, and are unable to engage with more traditional forms of outpatient care. The goals of PACT are to assist individuals in the reduction of mental health symptoms, to function successfully in the community, to live as independently as possible and to reduce hospitalizations and/or incarcerations. PACT interventions include ongoing assessment, case management, medication management, advocacy, group therapy and goal-oriented individual therapy services. Crisis support is available 24 hours per day, 7 days per week. The PACT RN Case Manager serves as a clinical member of a multi-disciplinary team by providing treatment and case management support to clients; Side by side support in the community and during appointments to promote engagement and accurate understanding of information; Crisis intervention and emergency services as needed. Serves as a specialist for medical concerns and medication issues while administering and delivering medications to clients in both the office and community; Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care TYPICAL WORKING CONDITIONS/ENVIRONMENT PACT is an outpatient program, and the majority of duties are performed in the community and client homes. This position does include limited time in the office for team meetings and documentation. PACT is a fast-paced program best suited for individuals that are flexible and able to multitask while prioritizing the evolving needs and concerns of individuals served in order to promote the highest quality outcomes. and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment. Begins and ends workday as scheduled and is accessible by phone when working in the field. Is on time for and participates appropriately in daily treatment team and weekly treatment planning meetings. Submits to Services Coordinator, or designee, proposed schedule for the following week by the stated deadline. Schedules shall include standing appointments, other clinically appropriate appointments (medically related, DHS, Social Security, payee, housing, etc.), and unavailable blocks (break, paperwork, travel time, etc.). Documents client contact per program standards. Documents the administration of injections within 24 hours of service delivery. Completes all documents including, but not limited to, 6-month treatment plans, 3-month treatment plans, assessments, and crisis plans on or before stated deadlines. Demonstrates connection between treatment goals and documented services. Provides primary case management for an assigned group of clients including ongoing assessment, direct clinical treatment, rehabilitation and support services, and medication delivery. Provides case management for all program participants as needed and directed by supervisory staff. Administers injections to clients as directed by the PACT Prescriber and PACT Lead RN. Educates all clients as needed regarding medications, symptoms, coping strategies, personal growth and development, etc. Provides side-by-side support as needed to promote client independence. Acts as a liaison between clients and community agencies, resources, families, and natural supports to facilitate treatment. Failed attempts to engage clients for contact shall be documented. Schedule: Schedule is variable and includes a mix of 8am - 5pm and 11am - 8pm shifts. Shifts include a rotation of both weekends and holidays. Staff provide on call coverage that may include overnight contact with clients. Travel : Mostly limited to Knox County with the rare potential for travel to surrounding counties. This position does require the transportation of clients in a personal vehicle. Equipment/Technology: This position requires the use of basic technology including a cell phone and computer. Equipment/Technical Competency : Must possess basic computer skills along with the ability to learn how to successfully navigate the electronic medical record. QUALIFICATIONS - PACT RN Case Manager Experience / Knowledge: At least one year of experience working with the SPMI population preferred. Must have either a Bachelor's or Associate's degree in nursing. Must have licensure as a registered nurse in the state of Tennessee. Physical/Emotional/Social - Skills/Abilities: Must have a strong commitment to the right and ability of each person with a severe and persistent mental illness to live in and engage with the community while maintaining access to competent and appropriate support services. Must maintain a valid driver's license with an F endorsement, and well as access to a personal vehicle. Location: Knox County, Tennessee Apply today to work where we care about you as an employee and where your hard work makes a difference! The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply. Compensation details: 32.76-32.76 Hourly Wage PI3356726500a1-25448-39833449
