NOC Agent

Cedar Point • Amherst, OH • 6d ago

Overview: $14.25/hour. Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio and shifts assigned to you will be between the hours of 8am and 11pm.

The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles. Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner. Ensure guest information is entered accurately. Enter and maintain credit card details in a secure and confidential process. Make people happy by providing memorable service that builds long-lasting relationships. Identify the needs of the guest, clarify information, and provide solutions to their problems. Maintain a positive and approachable attitude that fosters a welcoming environment for everyone. Some of our amazing perks and benefits: Fosters a healthy work-life balance Complimentary tickets for friends and family Office incentives Discounts on park food and merchandise Discounts on local businesses and attractions Employee events and gatherings Paid training and free uniforms provided Responsibilities: ~ Make our guests happy by delivering memorable experiences and helping them create lifelong memories.

~ Gain skills, knowledge and experience that will benefit your future.

Qualifications: Ability to provide exceptional customer service with a passion to help guests from all over the world. Excellent communication and active listening skills. Must be able to multi-task and work in a loud, fast-paced environment. Self-starter and ability to work efficiently with minimal supervision. Must maintain professionalism and confidentiality. Open availability to include working weekends, nights, and holidays. Must have computer literacy and ability to type a minimum of 25 wpm. Experience with general office environment. Must be 18+ years of age. Preferred experience in a resort, call center or an attraction setting. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

Similar Jobs

CDL A Truck Driver - Earn $80,000-$100,000 Annually

Hogan Transportation • Litchfield, OH • 12h ago

Trucking & Construction Sponsored

CDL-A Truck Drivers – No Touch Freight – Earn $1,540-$1,920 Weekly! Pay & Benefits: $0.62 CPM + $35 Per Stop Earn $80,000-$100,000 Annually Annual Mileage Pay Increases Until Maxed at $0.68 CPM Monthly Cell Phone Rei...

12h ago

Go to Apply

Radiology Specialty Tech I (CT X-Ray) - Radiologic Technologist

Trusted Health • Middleburg Heights, OH • 4d ago

Hospital & Medical Sponsored

Trusted is seeking an experienced allied health professional for this exciting travel assignment. Trusted has streamlined the travel experience by enabling clinicians to apply directly to jobs without the need for recrui...

4d ago

Go to Apply

Seasonal Maintenance Garage Mechanic

Cedar Point • Vermilion, Erie County, OH • 6d ago

Retail & Hospitality Sponsored

Overview: $21.70/hr The Garage Mechanic is responsible for maintaining company vehicle fleet, and equipment in a safe and reliable condition as directed. They will also respond to guest service calls in a professional an...

6d ago

Go to Apply

Supervisor Full-Time (Contract)

Cedar Point • Avon, OH • 6d ago

Sponsored

Overview: Job Status/Type: Full-time, year-round Position Level: Entry/Mid-Level Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs...

6d ago

Go to Apply

Associate Transportation Driver

Cedar Point • Amherst, OH • 6d ago

Sponsored

Overview: $16-20/hour Ages 18+ At Cedar Point, work is FUN! As a driver on our Associate Life team, you’ll transport associates while m a i n tainin g a c l ean and safe vehicle. You’ll also… Operate a bus or shuttle t...

6d ago

Go to Apply

Landscaping Supervisor

Cedar Point • Avon, OH • 6d ago

Sponsored

6d ago

Go to Apply

Technical Services Technician

Cedar Point • Amherst, OH • 6d ago

Management & Administrative Sponsored

Overview: As a Technical Service Technician, you'll repair and maintain the audio/video systems for Cedar Point. You'll also.. Use critical thinking and creative problem solving to navigate challenging AV related problem...

6d ago

Go to Apply

Seasonal Maintenance Garage Mechanic

Cedar Point • Amherst, OH • 6d ago

Retail & Hospitality Sponsored

6d ago

Go to Apply

Line Cook - Perkins, TGI Fridays, Castaway Bay Resort & More!

Cedar Point • Norwalk, OH • 6d ago

Retail & Hospitality Sponsored

Overview: $15/hr Ages 18+ At Cedar Point, work is FUN! As a line cook, you'll prepare food items for our guests within our Cedar Point Resorts! You’ll also… Understand and adhere to all food hygiene and health safety reg...

6d ago

Go to Apply

Landscaper - Seasonal

Cedar Point • Amherst, OH • 6d ago

Sponsored

Overview: $19.25/hour Ages 18+ At Cedar Point, work is FUN! Working in Landscaping means you’ll be an intricate part in the daily maintenance of our mulch beds, flowers, lawns, and more. You’ll also… Demonstrate safe...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.