Customer Service Representative

Graybar • Rutland, VT • 1d ago

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

Ensure every customer experience is top notch in quality

Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues

Take an active role in selling Graybar goods and services on inbound calls

Provide support on product selection and application

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:

Strong communication skills

A passion for customer service

Ability to handle a variety of customer situations with enthusiasm and tact

2+ years experience preferred

High School education

2 year or 4 year degree preferred

Shift and Hours: Monday - Friday, 7:00am - 4:000pm.

Compensation Details: The expected starting rate of pay for this position is $24.50 per hour, depending on experience.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Life Insurance coverage for you and options for your family.

Save on expenses with Flexible Spending Accounts .

Enjoy our Disability Benefits at no cost to you.

Share in our success with P rofit Sharing Plans .

401(k) Savings Plan with company match to help secure your future.

Paid Vacation & Sick Days to spend time away from work or in case of an illness.

Rest and recharge during our Paid Holidays throughout the year.

Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.

Volunteer with Community Time Off to give back to the community.

Predictable Work Schedules to plan your life: no weekends or nights for most roles.

Celebrate your and others' achievements with our Employee Recognition Program .

Reach your career goals with our Educational Reimbursement and Career Development Programs .

And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Management & Administrative

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1340043 Overview State Of Vermont Probation & Parole Officers must be conscientious, self-...

1w ago

Go to Apply

Front Desk Agent

Vail Resorts • Ludlow, VT • 3h ago

Retail & Hospitality

3h ago

Go to Apply

Warehouse Associate

Adecco US, Inc. • North Clarendon, VT • 1d ago

Manufacturing & Warehouse

Adecco is hiring immediately for Warehouse Associates with a local client in North Clarendon, VT. Weekly pay starting at $19.50 per hour plus $1.50 shift differential for 2nd shift and competitive benefits with options s...

1d ago

Go to Apply

Dental Assistant - Entry Level

Aspen Dental • Rutland, VT • 2d ago

Hospital & Medical

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, generous benefits package, and...

2d ago

Go to Apply

Physical Therapy Assistant (PTA)- Granville

Sigma Rehab • Granville, NY • 2d ago

Hospital & Medical Sponsored

Sigma Health Rehab is excited to offer a Full-time Physical Therapy Assistant (PTA) position to join our team of skilled therapists in a Skilled Nursing Facility . Who we are: Sigma Health Rehab is premier provider o...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.