106384BR
Job Title:
Account Specialist - Decatur, IL
Department/Function:
Sales, Customer Service & Origination
Job Description:
Account Specialist - Decatur, IL
ADM Ag Services & Oilseeds
This is a full-time non-exempt position
Position Summary:
The Account Specialist is an integral part of the ADM Origination Team and will have a core focus on providing support for all of the producer facing business functions. You will assist the Regional Team in meeting its origination goals and providing ADM's customer with the highest level of service.
What You'll Do:
Provide outstanding customer service to our producer customers and manage transactional producer accounts. A heavy emphasis will be placed on fostering relationships and supporting your origination teammates. Other significant duties include as follows:
Lead all contract related tasks including entry, pricing, signature maintenance, past-due deliveries/terms, non-traditional contract expiration awareness and any state related documentation requirements for unpriced grain contracts
Handle accounting details for each customer including farm splits, grain application and settlement direction efficiently and accurately
Engage with our customer base by answering inbound phone calls, providing account information, and purchasing multiple commodities in multiple locations
Address any customer accounting questions, concerns or mistakes promptly and professionally
Maintain and communicate critical location specific information to customers regarding bids, hours and other significant announcements
Enter and maintain offers and hedges for grain purchases as needed
Understand and articulate discount schedules, by commodity, to customers as needed
Develop an understanding of ADM's producer contract portfolio
Maintain up to 100 transactional accounts
Support regen ag programs by helping with reporting and data collection
Who We're Looking For:
Exceptional Customer Service Skills
Knowledge and understanding of the farming/agriculture industry is helpful, but not required
Ability to learn and understand new software or other applications necessary to perform essential responsibilities authoritatively
High attention to detail, well-organized and effective time management skills are imperative
Ability to be accurate and timely in a dynamic work environment
Ability to work as a team and develop and implement new processes and procedures
Strong communication internally and externally is vital to the success of this role
Interact in a consistently professional and positive manner with various internal and external personnel
Proficient in internal and external software systems including Microsoft Office Suite
Minimum of 1-3 years quality work experience.
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:106384BR
Req/Job ID:
106384BR
City:
Decatur
State:
IL - Illinois
Ref ID:
LI-SU1
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About ADM**
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
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LI-Onsite
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IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
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Benefits and Perks**
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
Paid time off including paid holidays.
Adoption assistance and paid maternity and parental leave.
Tuition assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
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Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
:
$39,200.00 - $73,000.00
