Customer Service Rep

Accendra Health • United States, United States • 10h ago

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life.

The anticipated hourly range for this position is $21.00.

Summary

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.

Core Responsibilities

Review and Process orders via fax and electronic platforms

Make outbound calls to patients and referrals as needed

Utilize tools and resources to assist in order entry

Use full product knowledge of Byram therapies to service patients

Communicate effectively with patients, teammates healthcare professionals and sales team.

Consistently meet required Key Performance Indicators (KPI's)

Perform other duties as required

Qualifying Experience

High School Diploma or equivalent required

1-2 years of customer service experience required

Call center experience preferred

Excellent written and verbal communication skills

Proficient with MS Office and the ability to navigate multiple platforms

Ability to learn our brand products and therapies

Strong customer service skills with the ability to resolve patient concerns

Demonstrate soft skills to enhance patient experience

Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

Medical, dental, and vision care coverage

Paid time off plan

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Short-and long-term disability coverage

Accident insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

Owens & Minor and Accendra Health are now two separate companies. For a limited time, this career site will provide job opportunities for both organizations. Each job description includes the respective company designation, or you can use the company filter tool at the top of the page to sort the listings. Please ensure you confirm which company you are applying to. We are excited to have you here, and thank you for your interest in Owens & Minor and Accendra Health.

Owens & Minor (https://www.owens-minor.com/)

Accendra Health

Similar Jobs

30 Percent Disabled Veteran Repository 2026 for Department of Energy (HQ Offices only)

Department of Energy • United States, United States • 28min ago

Management & Administrative

Summary The mission of the Department of Energy (DOE) is to ensure America's security and prosperity by addressing its energy, environmental, and nuclear challenges through transformative science and technology solutions...

28min ago

Go to Apply

3D Art Manager

NANA Regional Corporation • Huntsville, AL • 28min ago

Management & Administrative

Pinnacle Solutions is seeking an experienced and driven Art Manager to lead our 3D art production for next-generation serious games and virtual training solutions supporting military platforms. This role is ideal for a h...

28min ago

Go to Apply

2nd Shift Shipping/Receiving Clerk

Aerotek • Lewisville, TX • 28min ago

Management & Administrative

Job Title: 2nd Shift Shipping/Receiving Clerk Job Description Join our team as a 2nd Shift Shipping/Receiving Clerk where you will be part of a metal-free facility. This role requires working from 3:00 PM to 11:30 PM, Mo...

28min ago

Go to Apply

3rd shift Receptionist opening

Robert Half • Cincinnati, OH • 30min ago

Management & Administrative

Description We are looking for a dedicated individual to join our team as a 3rd shift front desk receptionist in Cincinnati, Ohio. In this role, you will be the first point of contact for residents, clients, staff, and v...

30min ago

Go to Apply

2026 DIRECTV Advertising Sales Business Operations Internship (People Management)

DIRECTV • New York, NY • 31min ago

Management & Administrative

At DIRECTV , we're redefining the future of entertainment. We're delivering cutting-edge products and services that redefine the future. Innovation is at the heart of what we do and we're revolutionizing the way our cust...

31min ago

Go to Apply

2026 BARN Program Management Internship

Publicis Groupe • New York, NY • 32min ago

Management & Administrative

Company description About BBH: BBH is a creative agency behind world-famous advertising for brands like Levi's, Google, Playstation, Smuckers and more. We call ourselves the black sheep because we don't like fitting in....

32min ago

Go to Apply

2026 Attendance Secretary

Dubuque Community School District • Dubuque, IA • 32min ago

Management & Administrative

2026 Attendance Secretary JobID: 707 Position Type: Secretarial/Clerical/ Secretary (school year only) Date Posted: 3/3/2026 Location: Hempstead High School Dubuque Community School District Job Description 190 days per...

32min ago

Go to Apply

2026 Summer Intern: Project Manager

Charter Communicatio • Greenwood Village, CO • 34min ago

Management & Administrative

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. At a Glance The Spectrum Internship ExperienceYou'll join one of our departments for the...

34min ago

Go to Apply

A562 Management Analyst III- PEPS

TEXAS DEPARTMENT OF TRANSPORTATION • Austin, TX • 39min ago

Management & Administrative

Performs highly complex professional administrative and policy analysis work. Work involves conducting organizational studies and evaluations, designing systems and developing procedures, conducting work efficiency studi...

39min ago

Go to Apply

?Cost Management Analyst?

Toyota • Jackson, TN • 40min ago

Management & Administrative

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the f...

40min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.