Customer Service Associate

Walgreens • San Rafael, CA • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1765449BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 155 NORTHGATE ONE,SAN RAFAEL,CA,94903

Full District Office Address: 155 NORTHGATE ONE,SAN RAFAEL,CA,94903-03417-13584-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13584-SAN RAFAEL CA

Pay Type: Hourly

Start Rate: 16.9

Max Rate: 19

Similar Jobs

Senior eDiscovery Project Manager

Contact Government Services, LLC • San Francisco, CA • 45min ago

Management & Administrative

Senior eDiscovery Project Manager Employment Type: Full-Time Department: Legal CGS is seeking a Senior eDiscovery Project Manager to join our team supporting the legal organization within a large Federal agency. CGS bri...

45min ago

Go to Apply

Senior FOIA Analyst

Contact Government Services, LLC • San Francisco, CA • 48min ago

Management & Administrative

Senior FOIA Analyst Employment Type: Full Time, Mid-Level Department: Information Technology CGS is seeking a Senior FOIA Analyst to join our team supporting the legal mission of a large federal agency. This position wil...

48min ago

Go to Apply

Senior FOIA Disclosure Product Manager

Contact Government Services, LLC • San Francisco, CA • 48min ago

Management & Administrative

Senior FOIA Disclosure Product Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a Senior FOIA Disclosure Product Manager to join our team supporting the IT mission of a...

48min ago

Go to Apply

IT Project Manager

Contact Government Services, LLC • San Francisco, CA • 49min ago

Management & Administrative

IT Project Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for an IT Project Manager to assist with the design, development, and oversight of various ongoing efforts in t...

49min ago

Go to Apply

Senior Product Marketing Manager, Enterprise Industry Solutions

Intuit • San Francisco, CA • 2h ago

Management & Administrative

Overview Intuit's Enterprise Suite (IES) is redefining financial management for mid-market businesses by combining enterprise-grade power with Intuit simplicity. As we expand deeper into vertical markets - including Cons...

2h ago

Go to Apply

Principal Marketing Manager, Enterprise Industry Solutions

Intuit • San Francisco, CA • 2h ago

Management & Administrative

Overview Intuit's Enterprise Suite (IES) is transforming how mid-market and growing enterprise businesses manage their finances, projects, and operations - all in one connected platform. As we expand IES across industrie...

2h ago

Go to Apply

Senior Product Marketing Manager, Enterprise Industry Solutions

Intuit • San Francisco, CA • 2h ago

Management & Administrative

2h ago

Go to Apply

Sr. Administrative Assistant

Robert Half • Oakland, CA • 2h ago

Management & Administrative

Description We are looking for a skilled Sr. Administrative Assistant to join our team on a contract basis in Oakland, California. This role is ideal for someone who thrives in a dynamic environment and excels at providi...

2h ago

Go to Apply

Remote Account Manager

Insight Global • San Francisco, CA • 2h ago

Management & Administrative

Job Description Own the end-to-end post-sale customer lifecycle, serving as the primary point of contact from onboarding through renewal Lead structured customer onboarding during the first 60 days, including kickoff cal...

2h ago

Go to Apply

Supply Chain - EAM/Field Services Mgmt -Senior -Tech Consulting - Open Location

EY • San Francisco, CA • 2h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.