Sales and Lending Associate

Insight Global • Antioch, CA • 10h ago

Job Description

Day-to-Day:

Insight Global is seeking a Sales & Lending Associate for one of our clients in the pawn and resale industry. This role is onsite at the client's Antioch, CA location and supports daily retail sales and collateralized lending operations. This is a fast paced environment with a great long term opportunity to grow in this company.

Day to day:

Work directly with walk-in customers to provide pawn loan and retail sales support

Evaluate items for collateralized loans using pricing guides and pawn software

Clearly explain loan terms, values, and transaction details to customers

Accurately write, renew, and service pawn loans

Buy and sell merchandise while ensuring a positive in-store customer experience

Spend a majority of the day in a customer-facing role on the sales floor

Use pawn software to document transactions and determine second-hand used values

Support general store operations from open to close

Assist with basic social media or promotional efforts as needed

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Desired Skills and Experience:

1-2+ years of experience in customer service or sales environments (restaurant, retail, or other fast-paced service roles preferred)

Strong customer-facing personality with the ability to engage and build rapport with a wide range of customers

Comfortable discussing pricing, value, and loan terms with customers

Self-motivated with the ability to stay productive throughout the day

Willingness to learn through ad-hoc training and coaching

Ability to remain calm and professional in diverse or high-pressure customer situations

Basic computer and math skills with the ability to learn pawn software and pricing guides Pluses:

Previous retail sales or financial services experience

Experience buying and selling second-hand goods or working in a resale environment

Interest in long-term growth and advancement opportunities

Willingness to assist with administrative or operational tasks

Experience using POS systems, inventory tools, or valuation software

Interest in assisting with social media or promotional activities

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