Working Title: Deaf and Hard of Hearing Specialist / Human Services Program Representative 1
Job Class: Human Services Program Representative 1
Agency: Human Services Dept
Job ID : 92531
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 03/02/2026
Closing Date : 03/16/2026
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : DHS-Central Office / BHDH DHHS Metro
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : Yes, up to 25%
Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Deaf and Hard of Hearing Specialist will ensure that Minnesotans who are deaf, deafblind and hard of hearing receive the information, support, and coordination needed to access public and private services. Responsibilities include:
Provide direct assistance to help individuals access and navigate complex systems
Educate consumers about their rights to accessible services under federal and state laws
Coordinate services and refer consumers to appropriate providers and organizations
Identify and address communication barriers to ensure equitable access
Provide direct assistance, technical assistance, consultation and information and referral services to agencies and service providers to improve access for people who are deaf, deafblind and hard of hearing
Identify, develop and deliver training for consumers, families, and service providers to increase understanding of communication access, rights and best practices
Develop partnerships to improve accessibility and service delivery across the South region
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
2 years professional experience serving deaf, deafblind and hard of hearing communities. Experience must include the following:
Advanced American Sign Language skills
Knowledge and experience in understanding various communication needs and accommodations for people who are deaf, deafblind, hard of hearing, late-deafened or who have combined hearing and vision loss
Experience providing direct assistance, coordinating services, and identifying appropriate resources to consumers who are deaf, deafblind, hard of hearing or who have combined hearing and vision loss
Experience providing professional level training to consumers and service providers
Experience providing consultation and technical assistance to agencies, providers, and partners
Familiarity with assistive technology including assistive listening devices, real-time captioning, and other communication access technologies
Bachelor's degree in Human Services, Audiology, Deaf Education or related field may substitute for 1 year of professional experience OR Master's degree in Human Services, Audiology, Deaf Education or related field may substitute for 2 years of experience
Preferred Qualifications
Knowledge of federal and state accessibility statutes, regulations/rules and policies
Competence in relating effectively to many @types of individuals within a variety of @contexts: professional and technical staff, legal and medical staff, local community and advocacy groups
Familiarity with diverse populations within the communities of people who are deaf, deafblind, hard of hearing or who have combined hearing and vision loss, including but not limited to people of color, immigrants and refugees, Native Americans, LGBTQ, and other populations
Variety of experiences working effectively with others from different backgrounds and/or cultures
Excellent communication and written skills
Broad computer literacy skills and experience utilizing customer relationship management data systems such as Agile Apps
Additional Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
