Trucking Dispatcher

Installed Building Products • Cleveland, OH • 3h ago

Key Responsibilities

Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations

Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively

Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates

Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes

Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems

Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers

Ensure all documentation is completed accurately and submitted on time

Qualifications

Proven experience as a truck dispatcher, freight broker, or similar logistics role

Strong problem-solving and time management skills with the ability to prioritize tasks effectively

Excellent verbal and written communication skills; ability to remain calm and professional under pressure

Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms

Working knowledge of transportation industry regulations and compliance standards

Physical Demands This position is primarily office-based.

Ability to sit for extended periods while working at a computer

Frequent use of hands for data entry and document handling

Occasional standing, walking, bending, or light lifting (up to 15 pounds)

Visual acuity required to review dispatch systems, documents, and computer screens

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions

Benefits

Competitive hourly wage

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with company matching

Paid vacation and holidays

Employee Financial Assistance Program

Scholarship opportunities through the IBP Foundation

Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance)

Opportunities for professional growth and advancement

IBP Longway Trucking LLC is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service are more than words-they define how we do business. Discover your next career opportunity and join the team at IBP Longway Trucking LLC, where your work truly makes an impact. Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjYzODc2LjEwNTA4QGluc3RhbGxlZGJ1aWxkaW5nY29tcC5hcGxpdHJhay5jb20

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