Shift Lead

Walgreens • Chandler, AZ • 2h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1764108BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 4949 W CHANDLER BLVD,CHANDLER,AZ,85226

Full District Office Address: 4949 W CHANDLER BLVD,CHANDLER,AZ,85226-07922-03531-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 03531-CHANDLER AZ

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Retail Print Sales Specialist

Staples • Tempe, AZ • 3h ago

Retail & Hospitality

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and i...

3h ago

Go to Apply

Retail Sales Associate-SCOTTSDALE FASHION SQUARE MA

Bath & Body Works • Scottsdale, AZ • 3h ago

Retail & Hospitality

Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focus...

3h ago

Go to Apply

Program Manager- Senior Reliability, Maintenance, and Engineering (RME) Planner, Global Planning Team

Amazon • Phoenix, AZ • 4h ago

Retail & Hospitality

Description This role has the potential to sit in any US location Amazon Worldwide Operations is looking for Program Managers to own strategic, tactical, cross-functional and technology projects and programs within Amazo...

4h ago

Go to Apply

Senior Maintenance Tech

Dignity Health • Phoenix, AZ • 19h ago

Retail & Hospitality

Job Summary and Responsibilities Under the supervision of the Facilities Supervisor or Manager, performs wide range of building trades, maintenance and repair tasks on buildings and equipment systems. Assists appropriate...

19h ago

Go to Apply

Senior Maintenance Tech

Dignity Health • Phoenix, AZ • 19h ago

Retail & Hospitality

19h ago

Go to Apply

Senior Maintenance Engineer

Dignity Health • Chandler, AZ • 19h ago

Retail & Hospitality

Job Summary and Responsibilities We are seeking a skilled and experienced Senior Maintenance Engineer to join our dedicated team. In this critical role, you will be responsible for maintaining, installing and replacing h...

19h ago

Go to Apply

Maintenance Engineer

Dignity Health • Gilbert, AZ • 19h ago

Retail & Hospitality

Job Summary and Responsibilities We are seeking a Maintenance Engineer to join our dedicated facilities team at Mercy Gilbert Medical Center. You will be responsible for maintaining, installing and replacing hospital equ...

19h ago

Go to Apply

Deputy Maintenance Manager

Fluor • Phoenix, AZ • 1d ago

Retail & Hospitality

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, an...

1d ago

Go to Apply

FT - AM Houseperson - Westin Tempe

Crescent Hotels and Resorts • Tempe, AZ • 1d ago

Retail & Hospitality

Description The Westin Tempe is looking for a FT - AM - Houseperson to join our amazing Housekeeping Team! **Hours/Shifts - AM availability - including weekends and holidays Summary of Benefits** Team Member and Family R...

1d ago

Go to Apply

FT Seasonal Cook - -Hilton Phoenix Resort at the Peak

Crescent Hotels and Resorts • Phoenix, AZ • 1d ago

Retail & Hospitality

Description To prepare all items listed on daily prep lists according to procedure, recipes, or as directed by the supervisor. Ensure quality, portion size, and organize all prepared product by day / function / group nam...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.