Assistant Food and Beverage Operations Manager - Upscale Dining

Marriott • Chula Vista, CA • 16h ago

Additional Information

Job Number 26025255

Job Category Food and Beverage & Culinary

Location Gaylord Pacific Resort & Convention Center, 1000 H St, Chula Vista, California, United States, 91910 VIEW ON MAP (https://www.google.com/maps?q=Gaylord%20Pacific%20Resort%20%26%20Convention%20Center%2C%201000%20H%20St%2C%20Chula%20Vista%2C%20California%2C%20United%20States%2C%2091910)

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $28.35 - $35.10 per hour

Bonus Eligible: Y

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

Supports and supervises an effective monthly self inspection program.

Operates all department equipment as necessary and reports malfunction.

Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

Encourages and builds mutual trust, respect, and cooperation among team members.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Celebrates and fosters decisions that result in successes as well as failures.

Communicates areas that need attention to staff and follows up to ensure understanding.

Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

Follows property specific second effort and recovery plan.

Stays readily available/ approachable for all team members.

Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Serves as a role model to demonstrate appropriate behaviors.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Takes proactive approaches when dealing with guest concerns.

Sets a positive example for guest relations.

Stays readily available/ approachable for all guests.

Reviews comment cards and guest satisfaction results with employees.

Responds in a timely manner to customer service department request.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Performs hourly job function if necessary.

Extends professionalism and courtesy to team members at all times.

Comprehends budgets, operating statements and payroll progress report.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

Similar Jobs

SATCOM Maintenance Trainer at SCSTC San Diego Annex, CA?

General Dynamics Information Technology • San Diego, CA • 6h ago

Retail & Hospitality

Req ID: RQ215686 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Program Instruction Support Skills: Communication,Lesson Planning,Teaching,Traini...

6h ago

Go to Apply

Dispatcher

Robert Half • Poway, CA • 7h ago

Retail & Hospitality

Description Robert Half is partnering with a growing transportation services company in Poway to hire a driven, hands-on Dispatcher. This contract-to-hire opportunity is ideal for a hardworking go-getter who thrives in a...

7h ago

Go to Apply

Route Sales & Delivery

Schwan's Company • San Diego, CA • 7h ago

Retail & Hospitality

Immediately Hiring If you are interested in building your career in a growing company with popular retail brands such as Red Baron®, Tony's®, and Freschetta® pizza; Mrs. Smith's® and Edwards® desserts; bibigo® and Pagoda...

7h ago

Go to Apply

Front Desk Agent

Omni Hotels • San Diego, CA • 7h ago

Retail & Hospitality

Location San Diego Hotel at the Ballpark With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the n...

7h ago

Go to Apply

Resort Experience Representative

Sycuan • El Cajon, CA • 8h ago

Retail & Hospitality

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people...a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the...

8h ago

Go to Apply

Retail Print Sales Specialist

Staples • San Diego, CA • 8h ago

Retail & Hospitality

Print Specialists provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and i...

8h ago

Go to Apply

ConvergeCONSUMER - Data Scientist (Senior Consultant) - Innovation_Delivery_Transformation

Deloitte • San Diego, CA • 16h ago

Retail & Hospitality

Are you an experienced Data Scientist who has led the development of world-class software or digital products? Are you looking for an opportunity to expand your scope and lead products used by some of the biggest and mos...

16h ago

Go to Apply

Venue Food Runner-Asian Restaurant

Sycuan • El Cajon, CA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Senior Accounting Manager - Hotel del Coronado, Curio Collection by Hilton

Hilton • Coronado, CA • 1d ago

Retail & Hospitality

The iconic Hotel del Coronado?is looking for a Senior Accounting Manager to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a$400M renovation ( https://www.costar.com/a...

1d ago

Go to Apply

ConvergeCONSUMER - Data Science Manager - Innovation_Delivery_Transformation

Deloitte • San Diego, CA • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.