Aging Care Manager 1 - Local Government
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Aging Care Manager 1 - Local Government
Salary
$36,172.50 Annually
Location
Wayne County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-43668-L0647
Department
Local Government
Division
AN Wayne Co Aaa
Opening Date
02/27/2026
Closing Date
3/12/2026 11:59 PM Eastern
Job Code
L0647
Position Number
80001305
Union
Non Union
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101164
Bureau / Division
Wayne County Area Agency on Aging
Worksite Address
323 Tenth Street
City
Honesdale, Pennsylvania
Zip Code
18431
Contact Name
Tina Temple
Contact Phone
570.253.4262
Contact Email
ttemple@waynecountypa.gov
Description
Benefits
Questions
THE POSITION
Are you a compassionate and skilled professional looking for a rewarding career? Wayne County Area Agency on Aging (AAA) is seeking a motivated and organized Aging Care Manager 1 who enjoys assisting senior citizens find resources for a more productive, safe and happy life. We offer comprehensive training, a great team atmosphere and a generous benefit package. If you have a passion for working with older adults, we want to hear from you!
DESCRIPTION OF WORK
An Aging Care Manager 1 works with older adults from initial contact with individuals, their families and professionals through ongoing care management responsibilities. This includes specialized duties such as protective services, care transitions, and person-center counseling. You will be responsible for maintaining a caseload of consumers and be involved in necessary areas of assistance. You may have the opportunity to regularly coordinate services with physicians, community agencies, and financial institutions. Managing multiple tasks, paying close attention to detail, completing assignments and meeting deadlines in a timely manner will be essential. With training and team support, the incumbent in this position will be encouraged to move forward in his or her career.
Find meaning in your career with us, and help provide care, support, and opportunities for older adults.
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
On-Call hours when required.
Employee may have overnight travel or out of county travel for meetings or training.
Telework: You will not have the option to telework in this position.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Three years as an Aging Case Aide 2;or
A bachelor's degree which includes or is supplemented by twelve (12) credits in social sciences, behavioral sciences, human services, or a closely related field;or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency,
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation.
A conditional offer of employment will require a drug screening.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
Yes
No
02
Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Case Aide 2 for three or more years full-time?
Yes
No
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
04
Have you completed 12 or more semester credits of college education in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Yes
No
05
What level of college education have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
A conferred Bachelor's degree or higher
Within 3 months of conferring a Bachelor's degree
120 credits or more
90 but less than 120 credits
60 but less than 90 credits
30 but less than 60 credits
Less than 30 credits
None
06
If you indicated through your response to the question above that you are within three months of completing a bachelor's degree, what is your expected graduation date (MM/YYYY)?
07
How many years of full-time technical or paraprofessional experience do you possess?
4 years or more
3 but less than 4 years
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
08
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
09
Do you possess any technical or paraprofessional experience in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
Yes
No
10
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
11
Do you possess any professional level experience in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
Yes
No
12
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
13
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
14
WORK BEHAVIOR 1 - ASSESS CONSUMER NEEDS
Assesses consumers' needs and levels of care by interviewing and obtaining information from consumers, members of their families, and other persons necessary to identify social, economic, health, or physical problems to assist the consumers in obtaining a variety of services according to their needs; completes timely written assessments that includes a summarization of the information secured during the interviews via Social Assistance Management System (SAMS) information technology system.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience interviewing/obtaining information from consumers 60 years of age or older about matters of a personal nature such as financial resources, medical limitations, mental capabilities, housing status, or social and recreational activities to gather information to be used for a needs assessment for the individual AND I completed documentation of the information acquired from the interview.
B. I have experience interviewing/obtaining information from consumers other than 60 years of age or older about matters of a personal nature such as financial resources, medical limitations, mental capabilities, or housing status to gather information to be used for a needs assessment for the individual AND I completed documentation of the information acquired from the interview.
C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format.
D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology.
E. I have NO experience or training related to this work behavior.
15
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of audience(s) interviewed
The actual duties you performed
Your level of responsibility
16
If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the items listed below. If you indicted you have no training related to this work behavior, @type N/A in the box below.
College/University
Course Title
Credits/Clock Hours
17
WORK BEHAVIOR 2 - CARE PLANS
Develops care plans and provides ongoing care management services to consumers and their families by making telephone calls, home visits, and reassessments to meet each consumers' needs and assist them in obtaining the services/supports. Maintains a caseload of consumers receiving the services/supports and completes ongoing case documentation.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience providing care management services to consumers and their families by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I completed case documentation.
B. I have experience performing limited aspects of this work behavior such as arranging or providing transportation for the consumer or assisting the consumer with the completion of forms/applications.
C. I have successfully completed college-level coursework related to gerontology, sociology, psychology, social welfare, or nursing.
D. I have NO experience or training related to this work behavior.
18
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of care management services you provided
The actual duties you performed
Your level of responsibility
19
If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the items listed below. If you indicted you have no training related to this work behavior, @type N/A in the box below.
College/University
Course Title
Credits/Clock Hours
20
WORK BEHAVIOR 3 - COORDINATION OF SOCIAL SERVICE RESOURCES
Assists consumers in utilizing available resources by working in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations.Levels of PerformanceSelect the "Level of Performance" which best describes your claim.
A. I have experience contacting social service agencies, hospitals, clinics, courts, or other service providers to obtain information about services offered, new resources that may be available, or services needed by consumers AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager.
B. I have experience contacting social service agencies, hospitals, clinics, courts, or other service providers to obtain information about services offered, new resources that may be available, or services needed by consumers; however, I did not provide referrals.
C. I completed a college internship related to this work behavior.
D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling.
E. I have NO experience or training related to this work behavior.
21
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of agencies, providers, or groups you contacted
The actual duties you performed
Your level of responsibility
22
If you have selected the level of performance pertaining to college coursework, please provide the requested information in the text box below. Please be sure your response addresses the items listed below. If you indicted you have no training related to this work behavior, @type N/A in the box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
