Senior Manager

Cognizant • Madison, WI • 6h ago

Senior Manager- Complex Claims Division (remote)

This remote position is open to any qualified candidate living in the United States.

Cognizant is seeking a dynamic Senior Manager to support the leadership of our Complex Claims division. This role is responsible for overseeing daily operations, collections, and maintaining strong client relationships. The successful candidate will bring significant expertise in revenue cycle management, with a focus on Third-Party Liability claims and Denials management.

Key Responsibilities:

· Lead and manage the Complex Claims team, ensuring productivity and driving departmental performance.

· Demonstrate comprehensive knowledge of the hospital revenue cycle, with an emphasis on Denials and Third-Party Liability claims.

· Establish and nurture productive relationships with clients, vendors, and key stakeholders through clear and effective communication.

· Consistently meet and exceed client expectations, including adherence to service level agreements.

· Oversee and forecast revenue targets and cost margins to support business objectives.

· Review and enhance internal policies, procedures, and systems to improve efficiency and performance without compromising quality.

· Research state statutes and medical lien laws relevant to Third-Party Liability recovery and provide guidance for claim resolution.

· Work both independently and collaboratively across multiple departments to achieve division goals.

· Apply strong analytical and problem-solving abilities to address operational challenges.

· Foster a positive, supportive, and team-oriented work environment.

Qualifications:

· Insurance adjuster (insurance adjusters who deal with car accidents) OR A Plaintiff's attorney, personal Injury attorney, car accident attorney

· Minimum of 7 years of hands-on experience in healthcare revenue cycle management, with preferred specialization in Third-Party Liability and/or Denials.

· At least 5 years of management experience within the healthcare revenue cycle management field.

Salary and Other Compensation:

Applications will be accepted until March 6, 2026.

The annual salary for this position is between $130,000 - $150,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Cog2026

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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