Summary The Administrative Officer (AO) serves as the primary assistant to the Chief Nurse for Ambulatory Care Nursing Service (ACNS) and is responsible for providing oversight and administrative management for all areas within the service as well as for the delivery of quality healthcare services at the VA Medical Center in Wyoming, Michigan. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Major duties include, but are not limited to: Program Administration (40%) Establishing equipment and space policy for Nursing Service. Serves as key figure in manpower utilization program assuring recruitment and retention within approved ceilings are maintained. Approving official (Fund control Point Official) for orders for supplies, services, and equipment. Assists with procurement and contracting for the organization. This may include preparing procurement requests, evaluating proposals for work, and/or maintain procurement and contracting records and revocable licenses for the Northern Rural Expansion Program (NREx). Coordinating and executing data pulls on metrics, leading data analysis and developing action plans related to Nursing Service. Budget and Financial (10%) Develops the need for an maintains an awareness of available resources and makes recommendations to Nursing Service management regarding needs, distribution, or redistribution of these resources. Assembles and complies budget information and maintain running account of funds allocated and expended in all sub accounts and makes interim adjustments where necessary by applying the basic knowledge and understanding of budgetary policies, procedures, and regulations. Maintains oversight of all fund control activity, travel budget/requests, payroll (FTEE, overtime, unscheduled hours, etc.) Direction/Long Range Planning (20%) Planning, organizing, controlling, directing, and evaluating operations, serves as an expert in a full range of administrative requirements that include, but are limited to, designing, and coordinating processes and systems to monitor care line administrative operations. Participates in developing both long and short-range policies and plans. Develops solutions to management problems through studies that involve consideration and development of changes in managerial policies, practices, procedures, and/or organizational structures. Personnel Coordination/Administration (20%) Acts as a liaison with the human resources office, coordinates personnel actions, recruitment, maintains personnel related records such as position descriptions, functional statements, vacancy and other staffing trackers, awards, etc. Provides advice and assistance to managers and staff concerning federal and agency personnel processes and procedures. Serves as the service's Automated Data Processing Application Coordinator (ADPAC), record liaison, and Personal Identity Verification (PIV) sponsor. Other Duties (10%) Outreach - Coordination of reports and projects, facilitation of meetings, preparation of correspondence and reports, analysis of effectiveness, and utilization of resources. Quality and Productivity Goals - Administer the internal review, quality, and productivity initiatives for Nursing Service. Establishes unique or complex quality and productivity programs in coordination with the quality section. Correspondence - Ensures inquiries, correspondence, and actions are addressed as required. Equipment and Supplies - Maintains oversight of service equipment plan. Performs other duties as assigned. Work Schedule: Monday - Friday, 8 am until 4:30 pm. Hours may vary based off Veteran's needs. Recruitment & Relocation Incentives: Not authorized Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties in this position. Specialized experience is experience where you were responsible for providing a variety of management services essential to the direction and operation of clinical and administrative operations to include budget/fiscal management; human resources/personnel management; purchasing; supply; records management and related administrative areas. Master's degree, one year of administrative experience in ambulatory nursing service or outpatient nursing service preferred. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position along with the date and year and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Note: Per "Executive Order 14251: Exclusions from Federal Labor-Management Relations Programs", this position is no longer eligible for bargaining unit participation.
