Electric Service Manager

Paschal Air, Plumbing & Electric • Kansas City, MO • 6h ago

We're looking for an Electric Service Manager to lead and support electrical service operations across multiple locations.

A career at Paschal Home Services is more than just a job. We value respect, integrity, and service above all else and provide the tools, training, and support you need to succeed. Our culture is centered on serving our Customers, our Employees, and the Company-in that order-while building strong teams and delivering consistent results across every location we serve.

What you'll love about working for us:

Competitive pay

Paid Time Off your first year of employment

Paid Holidays

Medical, vision, dental, life, accident, and disability insurance

Retirement savings with a company match

Company paid life insurance

Tuition/training reimbursement

What you'll be doing:?

Provide leadership and oversight for electrical service operations across multiple branch locations

Partner with General Managers and field leadership to ensure consistent execution of Paschal standards

Recruit, hire, onboard, train, and develop electricians, technicians, and support staff across locations

Coach and mentor location leaders to drive performance, accountability, and engagement

Establish and monitor KPIs related to safety, quality, productivity, revenue, and customer satisfaction

Set performance expectations, provide regular feedback, and participate in performance evaluations

Monitor departmental budgets and financial performance across assigned locations

Identify operational gaps and implement process improvements to drive consistency and scalability

Resolve escalated customer concerns and support teams in delivering exceptional service

Ensure compliance with all local, state, and federal electrical codes and regulations

Oversee inventory standards, tools, and equipment to support efficient operations

Champion safety initiatives and enforce safety policies across all locations

Support growth initiatives, including new market expansion and team scaling

Perform other duties as assigned

What We're Looking For:

Proven ability to lead, coach, and influence teams across multiple locations

Strong customer-first mindset with a servant-leader approach

Valid driver's license with a clean driving record and willingness to travel between locations

Required professional certifications or licenses (such as a Master Electrician license, as applicable)

Several years of experience in electrical services with progressive leadership responsibility

Demonstrated success managing performance, budgets, and operational metrics

Strong understanding of electrical systems, codes, and industry best practices

Excellent communication, organizational, and leadership skills

Proficiency with project management tools and standard office applications

Commitment to safety, quality, and continuous improvement

This position is considered safety-sensitive; successful completion of a pre-employment drug screen and background check is required

Paschal Home Services, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type. All employment decisions at Paschal Home Services, LLC. are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability, or any other characteristic protected by federal, state, or local laws.

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