Customer Service Associate

Walgreens • Charlevoix, MI • 2d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1763003BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1500 BRIDGE ST,CHARLEVOIX,MI,49720

Full District Office Address: 1500 BRIDGE ST,CHARLEVOIX,MI,49720-09763-12508-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 12508-CHARLEVOIX MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative Bilingual Preferred

LoanMax Title Loans • Central, LA • 16h ago

Management & Administrative Sponsored

LoanStar Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing cus...

16h ago

Go to Apply

Access Control Security Officer

Securitas Security Services USA, Inc. • Boyne City, MI • 3d ago

Management & Administrative

Access Control Security Officer Wage: $20.66/ hour Must be CPR certified or willing to be certified We help make your world a safer place. Are you interested in being part of our Security Team? Apply quickly and efficien...

3d ago

Go to Apply

Yard Services/Warehouse Specialist

Preston Feather Building Center • Harbor Springs, MI • 4d ago

Management & Administrative

Yard and Warehouse Specialist Preston Feather is a fast-growing, value-added distributor of lumber and specialty building materials, proudly serving Northern Michigan since 1915. With locations in Petoskey, Harbor Spring...

4d ago

Go to Apply

Entry-Level Gas Service Technician (Leak Survey)

USIC • Petoskey, MI • 1w ago

Management & Administrative

Job Description: Do you want to start your career with a company that values integrity, dedication, and hard work every single day? We want to offer you competitive pay, a generous benefits package, and opportunities for...

1w ago

Go to Apply

Member Service Coordinator

Great Lakes Energy • Boyne City, MI • 1w ago

Management & Administrative

Member Service Coordinator Great Lakes Energy is looking for a member service coordinator to support and coordinate efficient scheduling, call center support, cashiering and reception duties. Who We Are For over 85 years...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Petoskey, MI • 2w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2w ago

Go to Apply

Field Construction Laborer

MDC Contracting, LLC • Charlevoix, MI • 9h ago

Trucking & Construction

Field Construction Laborer The Opportunity We are currently seeking Field Construction Laborers for the upcoming busy summer season. The Field Construction Laborer will perform tasks involving physical labor out on field...

9h ago

Go to Apply

Diesel Mechanic

MDC Contracting, LLC • Charlevoix, MI • 9h ago

Manufacturing & Warehouse

Diesel Mechanic The Opportunity Do you enjoy working with your hands and solving unique challenges? Come join our team of top-notch industrial maintenance professionals and certified mechanics! If you're a highly motivat...

9h ago

Go to Apply

B/Train No Tarp/Gravel Train Truck Driver

MDC Contracting, LLC • Charlevoix, MI • 9h ago

Trucking & Construction

The Opportunity Manthei Construction is a premier heavy construction and site development company with locations in Charlevoix & Traverse City, MI as well as East Troy, WI. For over 50 years, Manthei Construction has...

9h ago

Go to Apply

Machine Shop, Hourly

Honeywell • Boyne City, MI • 2d ago

As a Machine Shop Manager here at Honeywell, you will play a pivotal role in ensuring that our machining processes run efficiently, safely, and in accordance with quality standards, while optimizing production schedules....

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.