Customer Service Associate

Walgreens • Commerce Township, MI • 5h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1762919BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2270 UNION LAKE RD,COMMERCE TWP,MI,48382

Full District Office Address: 2270 UNION LAKE RD,COMMERCE TWP,MI,48382-02254-09124-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09124-COMMERCE TWP MI

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Voice Field Engineer | IT - Voice Services

Henry Ford Health System • Rochester Hills, MI • 5h ago

Management & Administrative

GENERAL SUMMARY: The Voice Field Services Engineer is responsible for day-to-day operations for voice services at Henry Ford Health. This position supports end users throughout the health system and could require travel...

5h ago

Go to Apply

Site Manager

Akzo Nobel • Pontiac, MI • 5h ago

Management & Administrative

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, S...

5h ago

Go to Apply

Customer Service Associate

Family Dollar • Livonia, MI • 6h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

6h ago

Go to Apply

Operations Manager

GFL Industries • Northville, MI • 14h ago

Management & Administrative

The Operations Manager will select, supervise and train employees in their respective position to ensure safe, professional and efficient service in branch with over 30 million in revenue. This individual will provide le...

14h ago

Go to Apply

Sr. Operations Manager

Amazon • Pontiac, MI • 14h ago

Management & Administrative

Description The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching and ment...

14h ago

Go to Apply

Customer Operations Manager 1

Percepta • Dearborn, MI • 14h ago

Management & Administrative

Description The Customer Operations Manager (COM) leads a market team responsible for case management of escalated issues between customers and dealers to come to resolution. The position will lead a team of Customer Ser...

14h ago

Go to Apply

Operations Manager

Percepta • Dearborn, MI • 14h ago

Management & Administrative

Description The Program Manager is a leader, who is employee-focused and sets the standards and direction for their respective Customer Contact departments. The Program Manager acts as a mentor by fostering a progressive...

14h ago

Go to Apply

Manager of Electrical and Plumbing Department

Oakland University • Rochester, MI • 22h ago

Management & Administrative

Plan, organize and supervise facility maintenance and services dealing with building electrical, plumbing, and elevator components and systems.

22h ago

Go to Apply

Customer Service - Self Storage Manager

Public Storage • Livonia, MI • 1d ago

Management & Administrative

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee...

1d ago

Go to Apply

Operations Manager

CVS Health • Southfield, MI • 1d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.