Position Summary...
What you'll do...
The Senior Director, Technology Operations is responsible for leading large-scale, cross-functional programs that drive business value and operational excellence. This role requires expertise in program estimation, risk management, stakeholder engagement, business operations, financial management, and technology landscape awareness. The Senior Director, Technology Operations will influence strategic decision-making, ensure optimal resource allocation, and foster a culture of integrity, respect, and continuous improvement.
Key Responsibilities:
Lead program estimation, risk assessment, and mitigation across multiple projects, ensuring optimal resource allocation and budget distribution.
Identify potential risks and design multiple response plans using scenario planning.
Define and track program success measures and milestones.
Build consensus among stakeholders through effective communication, data-driven insights, and relationship-building.
Serve as a trusted advisor, providing timely feedback and influencing product/technology decisions.
Design and implement business operations processes, assess organizational KPIs, and develop business cases.
Demonstrate a strong understanding of business fundamentals, finance, and interrelationships across business units.
Define program implementation strategies, goals, stage gates, and critical delivery paths for large-scale programs.
Prepare benefits realization plans and monitor program performance using internal and external reporting tools.
Manage program budgets, oversee delivery schedules, and project ROI for future programs.
Stay current with technology trends, participate in domain strategy development, and model industry best practices.
Analyze business objectives and customer needs to develop and implement business strategies.
Attract, develop, and retain a highly skilled workforce through mentorship, talent development, and succession planning.
Foster a culture of integrity, ethics, and compliance, supporting Walmart's values and open-door policy.
Build strong internal and external partnerships to maximize business goals and community impact.
Act as a servant leader, modeling humility, self-awareness, and a commitment to Walmart's mission.
Deliver business results with a customer-first, omnichannel, and value-driven mindset.
Drive continuous improvement, support digital transformation, and foster a growth-oriented environment.
Qualifications:
Proven experience in program management, preferably in a large, matrixed organization.
Strong knowledge of program estimation, risk management, business operations, and financial management.
Excellent communication, interpersonal, and stakeholder management skills.
Ability to analyze complex business issues, develop business cases, and influence strategic decisions.
Familiarity with technology trends, business simulations, and industry best practices.
Demonstrated commitment to integrity, diversity, and continuous learning.
Core Competencies:
Program Estimation & Risk Management
Stakeholder Engagement & Influence
Business Operations & Financial Acumen
Strategic Planning & Execution
Technology Awareness
Talent Development & Team Building
Integrity, Ethics, and Compliance
Customer-Centric Mindset
Continuous Improvement & Innovation
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years' experience inproject management, program management, program operations, or related area.Option 2: 9 years' experience in project management, program management, program operations, or related area.4 years' supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
601 Respect Dr, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
