Sales Manager

City Wide Facility Solutions • Attleboro, MA • 13h ago

About the job

At City Wide Facility Solutions, we're on the lookout for a dynamic and motivating leader to join our team as our new Sales Manager. If you excel at cultivating relationships, mentoring your team members to achieve greatness, and propelling business success, we're excited to speak with you.

Why choose City Wide? At City Wide Facility Solutions, we are a leader in the building maintenance industry. With over 115 locations across the U.S. and Canada, we're embracing challenges in facilities everywhere, and we're looking for a motivated individual to join our vibrant team.

Position Overview The Sales Manager leads the sales team by ensuring that monthly targets are achieved, nurturing and developing team talent, and effectively implementing sales processes. This role is key in planning, executing, and assessing sales strategies while promoting a culture of excellence. Additionally, the Sales Manager may step in as a Sales Executive to assist with vital accounts and high-stakes deals when necessary.

Key Responsibilities Sales Team Leadership & Coaching

Conduct weekly one-on-one meetings to review pipelines and progress toward goals.

Provide ongoing coaching on sales techniques, territory management, and client engagement.

Conduct ride-alongs and role-play sales scenarios to sharpen team performance.

Sales Strategy & Planning

Develop monthly and quarterly sales strategies aligned with company goals.

Analyze historical data to set realistic yet challenging goals.

Partner with marketing on lead generation strategies.

Performance Tracking & Reporting

Monitor KPIs such as revenue, conversion rates, activity levels, and pipeline health.

Prepare and present weekly sales reports to senior leadership.

Identify performance trends and proactively address challenges.

Ensure accurate CRM updates and reporting.

Recruiting, Hiring & Onboarding

Source, interview, and hire high-performing sales talent.

Develop onboarding programs to accelerate new rep productivity.

Maintain a strong talent pipeline for future needs.

Cross-Department Collaboration

Partner with operations to ensure client satisfaction post-sale.

Work with finance on pricing strategies and contract terms.

Collaborate with marketing on targeted campaigns.

Training & Professional Development

Organize monthly training sessions for the sales team.

Invest in leadership development for top-performing reps.

Stay current with industry trends and competitive insights.

Key Account Growth Planning

Develop expansion strategies for strategic accounts.

Identify upsell and cross-sell opportunities.

Monitor churn risk and implement retention strategies.

Sales Culture Development

Organize incentive programs and contests to drive performance.

Promote a team-oriented, high-performance sales culture.

Recognize individual and team achievements to boost morale.

Acting as Sales Executive

Manage responsibilities of the Sales Executive role during vacancy periods.

Maintain key client relationships at the executive level.

Oversee strategic accounts and priority deals to ensure revenue flow.

Requirements

-B2B sales experience (5+ years)

-Leadership experience with a team of 5+, experience building a team from nothing

-New sales development (5+ years)

-Strong prospecting background (Internal phone/emails and field prospecting)

-Experience in coaching, developing reps in the field

-Experience working with cross functional departments (operations/accounting)

Benefits

-Paid Time Off

-Healthcare

-401(k)

-Gas Reimbursement

-Sales Commissions

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