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Beach Resort Sales Manager

Crescent Hotels and Resorts • Virginia Beach, VA • 1h ago

Description

ESSENTIAL JOB FUNCTIONS:

Targets accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.

Partners with counterpart to effectively manage the business opportunity.

Responds to and manages larger and more complex incoming opportunities for the property.

Identifies, qualifies, and solicits new business to achieve personal and property revenue goals.

Focuses efforts on corporate, government and association accounts with significant potential sales revenue.

Develops effective sales plans and actions.

Works with partners to develop creative ideas and proposals for events.

Maximizes revenue by upselling packages.

Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities based on market conditions and individual property needs.

Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Handles complex business with significant revenue potential as well as significant customer expectations.

Minimum of two years of CI experience required.

Attends Tradeshows

Entertains clients.

Building Successful Relationships

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Provides excellent customer sales service in order to grow share of the account.

Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities

Utilizes intranet for resources, templates, and information.

Participates in site visits.

Develops and facilitates execution of contracts as required.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Executes brand's Customer Service Standards and property's Brand Standards through the sales process.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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