Medical Assistant II

Beth Israel Lahey Health • Newburyport, MA • 8h ago

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers.

Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.

Job Description:

Essential Responsibilities:

The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively.

Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee.

Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately.

Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards.

Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC/APG policy and handle requests for patient information according to established guidelines.

Required Qualifications:

High School diploma or GED required.

Certificate 1 Medical Assistant Certificate required.

1-3 years related work experience required.

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

1-3 years of experience as a Medical Assistant in a primary care setting.

Competencies:

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Pay Range:

$22.05 - $29.68

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Similar Jobs

TCM Nurse

Beth Israel Lahey Health • Beverly, MA • 2h ago

Hospital & Medical

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. The Transitional Care Nurse (TCN) ensures that identified Beth Israel Deaconess HealthCare (BIDHC) patients...

2h ago

Go to Apply

Physical Therapist - Home Health

BAYADA Home Health Care • Rowley, MA • 3h ago

Hospital & Medical

Physical Therapist - Home Health BAYADA Home Health Care is currently seeking a Physical Therapist to provide exceptional care to adult and geriatric patients in their homes located in the Newburyport / Rowley area, and...

3h ago

Go to Apply

Home Visits Physical Therapist

BAYADA Home Health Care • Haverhill, MA • 3h ago

Hospital & Medical

3h ago

Go to Apply

Clinical Director - Physical Therapist

CJ Physical Therapy & Pilates • Portsmouth, NH • 3h ago

Hospital & Medical

Clinical Director - Physical Therapist (Outpatient Orthopedics) Portsmouth, NH | Relocation Support Available Salary: $120,000-$140,000 + Performance Bonus CJ Physical Therapy & Pilates is hiring a Physical Therapy C...

3h ago

Go to Apply

Physical Therapist

Optum • Lynnfield, MA • 3h ago

Hospital & Medical Sponsored

Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping...

3h ago

Go to Apply

Medical (Physiotherapist)

Optum • Lynnfield, MA • 3h ago

Hospital & Medical Sponsored

3h ago

Go to Apply

Medical Assistant

Beth Israel Lahey Health • North Reading, MA • 8h ago

Hospital & Medical

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description: BILH Primary Care is where you can truly make a difference. As the Medical Assistant, you...

8h ago

Go to Apply

Medical Business Manager

UnitedHealth Group • Epping, NH • 8h ago

Hospital & Medical

This Position is Onsite, Monday-Friday Explore opportuni ties with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of...

8h ago

Go to Apply

32H Patient Access Rep - Anna Jacques ER - 3-11:30 - every other W/E

Beth Israel Lahey Health • Newburyport, MA • 14h ago

Hospital & Medical

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Full-time, 32-hours per week based on the regular schedule of 3:00pm - 11:30pm Tuesday, Wednesday, Friday,...

14h ago

Go to Apply

Registered Nurse

UnitedHealth Group • Derry, NH • 1d ago

Hospital & Medical

Sign-On Bonus of $10,000 For This Role! Explore opportunities with Caretenders, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.