Account Representative - State Farm Agent Team Member

Casie Johnson - State Farm Agent • Wintersville, OH • 2h ago

I opened my agency in January of 2017 after spending 12 years in the financial industry, bringing a strong foundation in business and financial guidance into agency ownership. I graduated from Cadiz High School and earned my degree in Business Administration from West Liberty University. Community involvement is a core value for our office --- we proudly sponsor the Steubenville Nutcracker Village, local baseball teams, and 4-H auctions, and I'm an active member of the Jefferson County Chamber of Commerce. Supporting local organizations and showing up for our community is an important part of how we do business.

We're proud to be recognized locally, including being a 2025 Herald-Star nominee for Best Places to Work. Our agency was also voted Best Insurance Agency in both 2024 and 2025, and was named Best Insurance Agent in 2025.

For our team, we offer a Simple IRA, licensing reimbursement, and a strong emphasis on work-life balance. Our office culture is rooted in service, stability, and connection, and we're looking for people who value community involvement and want to grow in an agency that truly cares about the people it serves. If you're looking for a place where you can grow while making a positive impact in your community, this could be the right fit for you.

ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Casie Johnson - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES:

Provide information about insurance products and services.

Assist customers with policy applications and renewals.

Handle customer inquiries and provide timely responses.

Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.

Detail-oriented and able to multitask.

Experience in customer service or sales preferred.

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