Job Class: Workforce Development Representative
Agency: Department of Employment and Economic Development
Job ID : 92438
Location : Crookston
Telework Eligible : Yes, may be eligible for some telework
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 03/03/2026.
Date Posted : 02/25/2026
Closing Date : 03/06/2026
Hiring Agency/Seniority Unit : Employment and Economic Development Department-MAPE
Division/Unit : Workforce Development
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : Up to 5% of the time
Salary Range: $25.67 - $37.26 / hourly; $53,598 - $77,798 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - Minnesota Association of Professional Employees/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is located in Crookston, MN.
The Employment Services Representative position exists to provide employability planning, support services, case management, and workshops to residents of Workforce Service Area One (1) (WSA 1) / Polk County involved in Welfare-to-Work programs. This includes individuals receiving county assistance who are referred or enrolled in the Minnesota Family Investment Program (MFIP) and Family Stabilization Services (FSS), and food support. The incumbent also provides advocacy and referral services for universal customers who need assistance from other agencies.
The position provides training on how to seek employment through creative job search classes, resume writing classes, and other employment-related workshops. The incumbent provides technical and informational resources so that customers have access to information on careers, labor market trends, job openings, skill requirements, assessment tools, and educational and training opportunities.
As an Employment Services Representative, you will contribute to building a positive internal culture that makes DEED an extraordinary place to work. If you want to make an impact and help people create possibilities, come and be a part of our amazing team!
This position is telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.
This posting may be used to fill multiple positions.
Minimum Qualifications
Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.
One (1) year* of experience in a role administering formally structured programs with case management as a core component of the program administration, or a similar role as determined by the agency.
*Bachelor's degree in a Human Services or Social Science field such as Psychology, Sociology, Education, or other closely related field as determined by the agency may substitute for one (1) year of experience.
Applicants that meet the above minimum qualification will be further evaluated on the following:
Experience in developing and presenting workshops for adult career seekers, offered both virtually and in-person.
Experience in organizing and tracking program participants, including case noting and referring them to services, programs, or opportunities aligned with their needs and career goals.
Experience in communicating effectively to connect career seekers with workforce training opportunities that help advance their skills.
Ability to build and maintain connections with community partners, such as educational institutions, employers, and supportive services, to assist career seekers in gaining employment.
Ability to adapt to changing work priorities and goals.
Preferred Qualifications
Bachelor's or advanced degree in a Human Services or Social Science field such as Psychology, Sociology, Education, or other closely related field as determined by the agency.
Experience using WorkForce One, CareerForceMN.com, Minnesotaworks.net, SharePoint, Microsoft Teams, and WebEx.
Experience providing career guidance and coaching.
Skill communicating in a secondary language.
Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:
Criminal Background Check
Employment Records Check (current and former State employees only)
Employment Reference Check
Conflict of Interest Review
Driver's License and Records Check
The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
