Xfinity Retail Sales Consultant

Comcast • Greenwood, IN • 4h ago

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Description

Core Responsibilities

Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.

Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.

Achieves sales and customer experience goals and objectives.

Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.

Performs operational and administrative tasks.

Partners with customer care to resolve customer issues, as appropriate.

Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.

Complies with all company and retail operational policies and procedures.

Completes training requirements and actively engage in team huddles and learning.

Knows and understands sales compensation plan and its key elements.

Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.

Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Support a culture of inclusion in how you work and lead.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer-Focused; Workplace Organization; Persuasion; Technical Knowledge; Teamwork; Self Motivation; Resilience; Critical Thinking Problem Solving; Communication; Professional Integrity

Salary:

Base Pay: $15.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $22.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Job Family Group: Sales

Comcast

Go to Apply

Share this job

Similar Jobs

Bartender

Drury Hotels • Indianapolis, IN • 4h ago

Retail & Hospitality

Property Location:9625 North Meridian Street - Indianapolis, Indiana 46290You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you d...

4h ago

Go to Apply

Retail Sales Consultant

AT&T • Indianapolis, IN • 4h ago

Retail & Hospitality

It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targ...

4h ago

Go to Apply

Retail Sales Consultant

AT&T • Indianapolis, IN • 4h ago

Retail & Hospitality

4h ago

Go to Apply

Retail Customer Service Specialist

Sherwin-Williams • Indianapolis, IN • 4h ago

Retail & Hospitality

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expe...

4h ago

Go to Apply

Sales Manager - Fleet Maintenance & Service - Indianapolis, IN

Love's Travel Stops & Country Stores • Indianapolis, IN • 7h ago

Retail & Hospitality

Welcome to Love's! The Truck Care Support Services team is looking for an experienced Fleet Solutions Sales Manager to collaborate with the Love's Fleet Sales Team, supporting fleet customers in reducing total cost of ow...

7h ago

Go to Apply

Janitorial Maintenance

Pilot Company • Greenfield, IN • 23h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $12.50 - $18.23 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

23h ago

Go to Apply

Manager - Restaurant

Love's Travel Stops & Country Stores • Clayton, IN • 23h ago

Retail & Hospitality

Benefits: ? Fuel Your Growth with Love's - company funded tuition assistance Paid Time Off 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Pro...

23h ago

Go to Apply

Distribution Finance Services Retail Sales Representative

U.S. Bank • Indianapolis, IN • 1d ago

Retail & Hospitality

Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make bet...

1d ago

Go to Apply

Risk Modeling Services - AI - Experienced Associate

PwC • Indianapolis, IN • 1d ago

Retail & Hospitality

Specialty/Competency: Assurance Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solution...

1d ago

Go to Apply

Assistant Manager Food Operations

The Walt Disney Company • Indianapolis, IN • 1d ago

Retail & Hospitality

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.