Customer Service Associate

Walgreens • Clinton, MD • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1760850BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 9001 WOODY TER,STE C,CLINTON,MD,20735

Full District Office Address: 9001 WOODY TER,STE C,CLINTON,MD,20735-04255-10976-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 10976-CLINTON MD

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Energy Efficiency Consultant with Testing and Manufacturing Focus

Guidehouse • Arlington, VA • 2h ago

Management & Administrative

Job Family : Sustainability Consulting Travel Required : Up to 10% Clearance Required : None What You Will Do : The Federal Civilian Agency's Energy & Environment group within Guidehouse's Communities, Energy, and In...

2h ago

Go to Apply

Vice President, Federal Civilian Contracts

General Dynamics Information Technology • Falls Church, VA • 2h ago

Management & Administrative

Req ID: RQ214607 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Executives Skills: Acquisition Management,Contract Management,Executive Leade...

2h ago

Go to Apply

ServiceNow Configuration Analyst Senior

General Dynamics Information Technology • Fairfax, VA • 2h ago

Management & Administrative

Req ID: RQ215155 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: IT Infrastructure and Operations Skills: Configuration Management Databa...

2h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Lanham, MD • 2h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

2h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Lanham, MD • 2h ago

Management & Administrative

2h ago

Go to Apply

Security Information and Event Management (SIEM) Engineer - Senior Consultant

Guidehouse • Washington, DC • 2h ago

Management & Administrative

Job Family : Cyber Consulting Travel Required : Up to 10% Clearance Required : Active Top Secret SCI (TS/SCI) As a Senior Consultant in Guidehouse's cyber practice, you will lead the design, implementation, and continuou...

2h ago

Go to Apply

Information Systems Security Officer - Senior Consultant

Guidehouse • Washington, DC • 2h ago

Management & Administrative

Job Family : Cyber Consulting Travel Required : Up to 10% Clearance Required : Active Top Secret SCI (TS/SCI) As a Senior Consultant in Guidehouse's cyber practice, you will lead and execute core security compliance and...

2h ago

Go to Apply

Administrative Officer

Architect of the Capitol • Washington, DC • 2h ago

Management & Administrative

Summary The position is located in the Architect of the Capitol (AOC), Office of the Chief Financial Officer (OCFO). The Administrative Officer (AO) executes the administrative program vision and plan for the OCFO. The A...

2h ago

Go to Apply

Security Officer

Office of the Director of National Intelligence • Mclean, VA • 2h ago

Management & Administrative

Summary The Office of the Director of National Intelligence (ODNI) Chief Operating Officer (COO) administers the Director of National Intelligence (DNI's) vision and direction to the ODNI enterprise. This includes synchr...

2h ago

Go to Apply

Security Officer

Office of the Director of National Intelligence • Mclean, VA • 2h ago

Management & Administrative

2h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.