Account Management Director

PitchBook Data • New York, NY • 1h ago

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.About the Role:As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers' success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us!The Account Management Director manages PitchBook's core customer relationships. They work to build a sales strategy that leads to expansion, renewals, and customer satisfaction. The Account Management Director will be dedicated to finding additional opportunities within current client accounts, addressing client needs on an ongoing basis, and establishing lasting relationships with crucial decision makers.Primary Job Responsibilities: Achieve sales and retention goals measured quarterly while providing excellent support to clients Act as primary point of contact and business partner for a dedicated portfolio of PitchBook's core clients via in-person meetings, phone, and/or email Identify growth opportunities to expand existing user base within a portfolio of accounts to achieve and consistently exceed sales and retention goals Develop and own the long-term strategy; define growth goals and execution plans to increase engagement and footprint with clients over a multi-year time horizon Conduct client demonstration sessions designed to highlight how the PitchBook platform addresses the needs of the account and individual end users with a consultative approach Work collaboratively with designated Customer Success Managers and Customer Success Associates to strategize on account retention and growth opportunities Go above and beyond to ensure customer satisfaction with business reviews and continual product education Efficiently and thoroughly manage your pipeline and oversee the end to end sales cycle Use Catalyst and Salesforce to effectively manage client relationship through client interactions, account mapping, and pipeline and task management Drive engagement with prospective clients through personally crafted sequences and/or marketing provided materials via Highspot Use Tableau to effectively manage client relationship through call logging, usage data monitoring, and task management Use Gong regularly to review client calls, provide product feedback, and self-evaluate Effectively prospect new accounts as needed, creatively leveraging various channels including events, Salesforce, LinkedIn Navigator, and others Participate in monthly global account manager meetings to share learnings, success stories, and to improve processes * Adhere to Salesforce best practices and understand the importance of

Similar Jobs

Administrative Assistant IV

Albert Einstein College of Medicine • Bronx, NY • 30min ago

Management & Administrative

Administrative Assistant IV US-NY-Einstein/Resnick - Bronx Job ID: 2025-17714Employee Classification: 1199 UnionDepartment: Office of Medical EducationPosition Type: Regular Full-TimeHiring Rate: 29.93Post Probationary R...

30min ago

Go to Apply

Program Manager

The Trustees of Columbia University in the City of New York • New York, NY • 41min ago

Management & Administrative

Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: Salary Range: $85,000 - $95,000The salary of the finalist select...

41min ago

Go to Apply

Transaction Advisory Consultant

Internal Data Resources, Inc • Carteret, NJ • 42min ago

Management & Administrative

IDR is seeking a Transaction Advisory Consultant to join one of our top clients remotely. This role is within a prominent financial advisory firm specializing in mergers and acquisitions, providing critical support throu...

42min ago

Go to Apply

Direct Sales Account Manager

Mazak Corporation • Newark, NJ • 43min ago

Management & Administrative

DescriptionMazak Corporation is looking for a Direct Sales Account Manager to join the sales team at our Northeast Technology Center located in Windsor Locks, CT. Individuals will be responsible for selling machine tools...

43min ago

Go to Apply

Account Manager Trading

FactSet Research Systems • New York, NY • 44min ago

Management & Administrative

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant accessto financial data and analytics that investors use to make crucial decisions.At Fact...

44min ago

Go to Apply

Senior National Account Manager

Indeed • New York, NY • 45min ago

Management & Administrative

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to gro...

45min ago

Go to Apply

Principal Account Manager, ISV

Amazon • New York, NY • 50min ago

Management & Administrative

Description The AWS ISV sales team is responsible for serving the needs of medium to large ISV customers. Our team takes pride in leading customers through an accelerated and innovative cloud and AI journey and in creati...

50min ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Middletown, NJ • 4h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4h ago

Go to Apply

Administrative Assistant 1 or Administrative Assistant 1/2 Trainee (NY HELPS), Manhattan Psychiatric Center, P26492

New York State Civil Service • New York, NY • 8h ago

Management & Administrative

NY HELP Yes Agency Mental Health, Office of Title Administrative Assistant 1 or Administrative Assistant 1/2 Trainee (NY HELPS), Manhattan Psychiatric Center, P26492 Occupational Category Clerical, Secretarial, Office Ai...

8h ago

Go to Apply

Actuarial Manager

Lyft, Inc. • New York, NY • 8h ago

Management & Administrative

Responsible for compiling actuarial data from a wide variety of sources. Build statistical models and work with the data compiled to determine financial predictions, conduct cost-benefit analyses, and develop risk projec...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.