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Admin Assistant/ Branch Office Support Specialist

Kelly Services • Gilbert, AZ • 3h ago

Location: Gilbert, AZ

Work Schedule: Monday - Friday, 9:00 AM - 5:30 PM

Availability: Weekend work required as needed

Pay Rate: $20.00 per hour

Temp to Hire

Position Overview

The Branch Office Support Specialist will play a key role in supporting daily branch operations and the Branch Manager. This position requires a customer-focused individual who is comfortable working both independently and as part of a team to ensure seamless office and patient interactions.

Essential Duties and Responsibilities

Collaborate with the Sales team to complete patient documentation requirements

Serve as the first point of contact via telephone and in-person reception

Process intake information, review ACIS screens, and confirm delivery appointments

Conduct post-delivery work order confirmations and perform data entry tasks

Assist with patient Positive Airway Pressure (PAP) classes, assemble paperwork, and perform non-licensed functions as defined by policy

Download data from medical devices (apnea monitors, oximeters, CPAP devices, etc.) and perform equipment functional tests as required

Manage audit and documentation requests

Support the overnight oximetry program

Collect credit card and billing information as needed

Assist with patient scheduling

Scan, file, and fax patient records on a routine basis

Aid in the preparation of patient equipment and support warehouse functions

Instruct patients on equipment setup/returns, complete related paperwork, explain insurance and out-of-pocket expenses, handle payments, retrieve equipment from warehouse, and reconcile daily receivables

Conduct outbound customer satisfaction calls as needed

Order office and inventory supplies

Perform additional duties as assigned

Qualifications

High School Diploma or GED required

Minimum of 2 years office-related experience

Strong interpersonal, communication, and organizational skills

Ability to handle confidential information with professionalism

Proficiency in office software and equipment

Detail-oriented, adaptable, and able to multitask in a fast-paced environment

KSO&M

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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