Account Manager

Cognizant • Earth City, MO • 2h ago

Account Manager

Hybrid in Office in Earth City, Missouri

Foster the relationship between TPS and our highest revenue-producing accounts. Own the client experience and make sure each department meets the needs of the client. Handle customer grievances and find solutions to their issues, while maintaining a positive relationship between all parties. Contribute to the growth of the organization. Should have strong communication, problem-solving, and organizational skills.

Key Responsibilities and Attributes:

Responsible for supporting our largest revenue producing clients

Scheduling site visits to build the partnership, analyze the workflow of our mutual clients, and offer continuing education of the TPS suite of products

Work closely with Sales team to ensure client is successful

Monitor client attrition and bookings to conversion

Provide technical support to internal and external customers to resolve problems while building and maintaining strong customer relations and partnerships.

Successful service delivery. Achieve SLAs, high level of client satisfaction, diagnose client issues, accountable for full resolution with root cause analysis, and excellent verbal and written communication regarding issues and opportunities.

Troubleshooting, testing and resolving reported production support or data issues.

Managing a workload of technical support issues on timely basis and providing status to external users and internal staff

Proactive outreach including working reports to identify potential issues.

Ability to work in a fast paced, self-directed and team environment as well as excellent problem solving, organizational skills and professionalism.

Skills/Experience

Minimum of two years' related experience in customer service and/or help desk.

Healthcare industry experience is a plus.

Proficient in Microsoft office applications, strong written and verbal communication skills and a strong affinity for customer service/people

Knowledge and understanding of HIPAA X12 and ANSI EDI transactions

Salary and Other Compensation:

Applications will be accepted until February 27, 2026.

The annual salary for this position is between $60,000 - $65,000 depending on experience and other

qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and

subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.

Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Cog2026

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Similar Jobs

Customer Service Representative

U-Haul • Saint Louis, MO • 1h ago

Management & Administrative

Location: 2521 & 2537 Lemay Ferry Rd, Saint Louis, Missouri 63125 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Cu...

1h ago

Go to Apply

Logistics Specialist Level 3 - active TS/SCI clearance

V2X • Saint Louis, MO • 2h ago

Management & Administrative

Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, stre...

2h ago

Go to Apply

Asst, Customer Service

Smurfit Westrock • Chesterfield, MO • 2h ago

Management & Administrative

How you will impact WestRock Represent WestRock values and deliver excellent service through each interaction. Trains junior level support staff. Facilitates quotes and provides pricing. Creates new item specifications/p...

2h ago

Go to Apply

Regional Account Manager

ThermoFisher Scientific • Saint Louis, MO • 2h ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fish...

2h ago

Go to Apply

Guest Service Agent

Drury Hotels • Saint Louis, MO • 2h ago

Management & Administrative

Property Location:2111 Sulphur Avenue - St. Louis, Missouri 63139You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a...

2h ago

Go to Apply

Connected Supply Chain, Planning - Kinaxis, Senior Manager

PwC • Saint Louis, MO • 3h ago

Management & Administrative

Specialty/Competency: Operations Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in operations consulting specialise in providing consulting services on optimising o...

3h ago

Go to Apply

TMT Supply Chain Operations Consultant, Director

PwC • Saint Louis, MO • 3h ago

Management & Administrative

3h ago

Go to Apply

Regional Sales Manager - Robotics

Zimmer Biomet • Saint Louis, MO • 6h ago

Management & Administrative

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet produc...

6h ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Arnold, MO • 6h ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

6h ago

Go to Apply

Creative Operations Manager

ManpowerGroup • Saint Louis, MO • 11h ago

Management & Administrative

Our client is seeking a Creative Operations Manager to join their team. As a Creative Operations Manager, you will be part of the Creative Department supporting the creative team and project workflows. The ideal candidat...

11h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.