Claims Rep-Guest Claims

The Walt Disney Company • Kissimmee, FL • 1h ago

"We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Responsibilities

The qualified candidate must be able to provide immediate liability claim services for Walt Disney World Resort guests. Must exhibit outstanding customer service with an understanding of the importance of brand management. Day-to-day responsibilities include but are not limited to having the ability to conduct onsite investigations, evaluate liability case exposure and resolve claims directly with guests and attorneys. Candidates should be comfortable presenting to an audience and will be asked to provide training to leaders across the Resort and participate in initiatives to meet department's goals. Candidates must be willing to have periodic on-call responsibilities, which in some cases will necessitate responding to incidents after hours.

Basic Qualifications

Florida 520 or 6-20 All-Lines Adjuster License in Good Standing

Proven experience and strong understanding of property and casualty insurance and claims handling

Demonstrated strong technical skills, including scene investigations, evaluation and negotiation of liability claims.

Ability to work under deadline pressures and handle multiple priorities

Demonstrated familiarity with automated claims administration and management systems

Demonstrated understanding of medical and legal terminology

Computer proficiency within a Windows environment, including Outlook, Word, Excel, and PowerPoint

Proven ability to deliver effective presentations to various levels of leaders, including executives

Proven ability to deliver concise and informative written summaries in memo and presentation format, with appropriate business writing and usage of professional grammar

Demonstrated strong organizational skills and attention to detail

Demonstrated excellent time management skills

Demonstrated strong relationship-building, negotiating, and influencing abilities

Demonstrated ability to effectively solve problems and make decisions

Demonstrated ability to handle confidential information

Demonstrated understanding of medical and legal terminology

Ability to work in multiple computer programs and in a paperless claims environment

Preferred Qualifications

Minimum 5 years of experience handling liability claims (Including Bodily Injury, Property Damage, Auto BI, PIP, Auto Property Damage, Discrimination, ADA Compliance and subrogation, etc.)

Previous experience handling Florida claims

Proven bilingual ability

Required Education

Bachelor's degree or equivalent experience

twdcmedia

Job ID: 10142708

Location: Kissimmee,Florida

Job Posting Company: Walt Disney World Resort

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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