Business Systems Analyst

Highmark Health • Saint Paul, MN • 1h ago

Company :

enGen

Job Description :

JOB SUMMARY

Due to Department of Defense (DOD) contract requirements, the incumbent who fills this position must be a US citizen and must also pass a background check.

The Business Systems Analyst serves as a subject-matter expert for assigned United Concordia dental applications, supporting both day-to-day production operations and ongoing system fixes. This role partners closely with developers, product teams, and business stakeholders to analyze issues, clarify requirements, and determine root cause across data, configuration, and system behavior. The Business Analyst supports production incidents and escalations, provides guidance on expected application behavior, helps define and validate testing scenarios, reviews and verifies system changes in test environments, and collaborates with United Concordia to ensure changes meet business expectations before release. Success in this role requires strong systems thinking, clear communication, and the ability to balance production support, testing activities, and analytical work in a fast-paced environment.

ESSENTIAL RESPONSIBILITIES

Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.

Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.

Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.

Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

Other duties as assigned.

EDUCATION

Minimum

Bachelor's Degree in Business Management, Information Systems, or closely related field

Substitutions

None

Preferred

None

EXPERIENCE

Minimum

3 - 5 years in IS/IT

Preferred

1 - 3 years in Lean/Six Sigma experience

1 - 3 years in the Health Insurance Industry

1 - 3 years in the Healthcare industry

LICENSES OR CERTIFICATIONS

Required

None

Preferred

Information Technology Infrastructure Library (ITIL)

The Open Framework Group (TOGAF)

Six Sigma

Project Management Professional (PMP)

SKILLS

Analytical Skills

Problem-Solving

Communication Skills

Report Writing

SQL

Agile Methodolgy

Agile Project Management

Language Requirements (other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Rarely

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$57,700.00

Pay Range Maximum:

$107,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J277277

Similar Jobs

Senior Data Scientist

Ovative Group • Minneapolis, MN • 7h ago

IT & Engineering

Job Duties Lead technical contributor who will head the development of novel workstreams and product solutions in a high-performance data science product team and will be responsible for technical sophistication, operati...

7h ago

Go to Apply

Data Scientist - Intern

Intermountain Health • Saint Paul, MN • 7h ago

IT & Engineering

Job Description: Intermountain Health uses industry leading data science and artificial intelligence to deliver on its mission to "Help people have the healthiest lives possible"; making healthcare more affordable and hi...

7h ago

Go to Apply

Data Scientist Intern - Proactive Care

Intermountain Health • Saint Paul, MN • 7h ago

IT & Engineering

7h ago

Go to Apply

Information Security Engineer

U.S. Bank • Hopkins, MN • 9h ago

IT & Engineering

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak...

9h ago

Go to Apply

Electrical EIT or Designer

Cushing Terrell • Minneapolis, MN • 15h ago

IT & Engineering

Position Title: Electrical EIT or Designer Description Position Description As an Electrical EIT or Designer you will work with Senior Electrical Engineers, Architects and Project Managers in developing energy efficient,...

15h ago

Go to Apply

Electrical Designer

Actalent • Lakeville, MN • 15h ago

IT & Engineering

Job Title: Electrical DesignerJob Description This role involves performing drafting and designing tasks on substation projects for solar and wind farms using AutoCAD, Inventor 3D, and AutoCAD 2D. The projects primarily...

15h ago

Go to Apply

Electrical Assembler

Aerotek • Anoka, MN • 15h ago

IT & Engineering

Electrical Assembler - Build Custom Projects That Make an Impact If you enjoy hands-on electrical work, solving problems, and seeing your craftsmanship come to life, this is a role where you'll thrive. We're looking for...

15h ago

Go to Apply

Principal Electrical Engineer - Power Generation Engineer

Oracle • Saint Paul, MN • 15h ago

IT & Engineering

Job Description Own the end-to-end power and energy architecture and strategy for hyperscale AI data centers, spanning utility interconnection, on-site generation, battery energy storage systems (BESS), resiliency, and t...

15h ago

Go to Apply

Principal Electrical Engineer - Protection & Controls Engineer

Oracle • Saint Paul, MN • 15h ago

IT & Engineering

Job Description Own the protection and controls technical baseline for large-scale data centers, including on-site generation, HV substations, energy storage systems, and MV/LV distribution. Define the protection philoso...

15h ago

Go to Apply

Electrical Engineering Intern - Summer 2026

WSP USA • Burnsville, MN • 16h ago

IT & Engineering

This Opportunity WSP USA hosts hundreds of internships across the United States to gain hands-on, meaningful work experience to enhance their education and professional aptitude. Our interns gain exposure to real project...

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.