Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024)
Your role at Clorox:
The External Operations Manager is responsible for driving and leading operational excellence across select contract manufacturers at Clorox.
The primary focus for this role will be to manage and drive the following: Business Connectivity, Operational Excellence, Supplier Engagement and Tactical Operations Execution. This role requires the ability to partner cross-functionally across all functions within Center Logistics, the business units and the 3rd party partners at all levels within Clorox and the Contract Manufacturers. This role must demonstrate the Clorox myLeadership dimensions in how they execute and drive work. The individual will be a member the Center Logistics Fulfillment Team
In this role, you will:
Drive Operational Excellence
Responsible for driving operational excellence across the contract manufacturers to deliver key KPI's for the Business Unit external manufacturing portfolio.
Maintain Master Data through STEP collaboration with PDP and Project Managers Ensure supply assurance & predictability through managing On Time in Full / Schedule Adherence to meet Planning Requirements.
Ensure Critical to Quality attributes and requirements are fully understood and adhered to at all CoPack locations.
Deliver SOX required audits, cycle counts and inventory maintenance activities.
Leverage Clorox business and Manufacturing best practices in managing contract sites.
Actively participate and serve as the "Make" lead on commercialization teams.
Partner with Procurement, Production Services, and Quality on New Site Assessment Team, developing one technical voice on site selection.
Work in concert with Procurement Buy on site relationship & performance from contract renegotiation through site closures.
Provide leadership and support in continuous improvement and strategic projects both within the Business Unit and the External Manufacturers.
Monitor and track operational performance metrics of suppliers and EMs, incorporating input from Manufacturing, QA, and Technical Services. Escalate critical or recurring issues to Procurement and GQA. Perform Intelex shelf-life extension requests and Intelex variance reports. Perform EM inbound and transportation daily troubleshooting.
Own Supplier Engagement
Share rolling volume forecasts with External Manufacturers (EMs) to confirm production availability. Work with MMP on supplier forecasts for unbundled EOMs.
Perform IDMS invoice research and approval.
Lead SAP master data work: SAP data pulls including loss allowance reporting & analysis, SAP access requests and troubleshooting for EM's, SAP research and adhoc requests for research for invoices, RTVPO's, placing items on hold, and monitoring raw material PO's to ensure timeliness of order. Own the cycle count process with SAP reporting.
Oversee Business Connectivity
Active engagement and participation in the key external manufacturing & supply chain network forums (BU Squad, MAKE Tier, S&OP Processes, OTV, QBR's, Triangle Call, etc.)
Partner with cross-functional teams to influence and implement improvements to ensure successful change management. Ensure One External Manufacturing voice with our cross-functional partners to our stakeholders. Act as liaison to cross functional partners and stakeholders for issue resolution including but not limited to:
Issue ownership
Identifying and resolving process gaps
Identifying and communicating training gaps
Audit SAP BOM accuracy
Transactional and procedural coaching
Support all investigations which concern manufacturing or associated shipping operations, when required.
Support EOMs when partnering with Clorox cross functional partners for root cause corrective action.
Cultivate and maintain positive relationships with all stakeholders.
Other duties as assigned.
Execute Tactical Operations
Serve as a Clorox operational contact for External Manufacturers concerning day-to-day activities that support the production plan.
Coordinate manufacturing activities at external and/or business partner manufacturing sites, including but not limited to: confirming production, supply of materials, transaction maintenance, error queue resolution, direct shipment of bulk and finished product at manufacturing site, supervise and monitor cycle times (On Time In Full), and enlisting support from others who will provide any required associated reports and technical expertise.
Develop, update, and deliver training as required to the External Manufacturers and the External Operations Managers. Coordinate and obtain resources required to deliver training.
Collaborate with EOM, SME's and Process Owners to develop, document and keep current procedures for all External Manufacturing specific activities.
Update and maintain External Manufacturing lists, libraries, Infopath forms and calendars in SharePoint and other supportive databases.
Develop, coordinate, and maintain monthly EM Reports including the EM dashboard and other KEY PERFORMANCE INDICATOR Metrics Reports.
Initiate and maintain regular dialogue with stakeholders (ex: EOMs, Planning, SCLs, Deployment, DC Operations and Transportation) to resolve and prevent issues and to enhance mutual understanding of process.
Identify continuous improvement opportunities.
LI-Hybrid
What we look for:
Minimum of 5 plus years' experience in the following: manufacturing, inventory management, operations, planning, logistics environments - with high preference for direct experience in external manufacturing, and/or contract packaging
2 years' experience in a specific Clorox Business Unit or similar (CPG external manufacturing)
Ability to lead, motivate and influence others
Ability to thrive and provide direction in ambiguous situations, switching between strategic business continuity work and tactical operations daily
High proficiency with computer systems, preferably SAP S4 and Ariba
Ability to be self-directed to work toward corporate and business unit objectives
Demonstrated strong aptitude in analysis, root cause identification and problem solving
Ability to implement and sustain process changes
Strong communication, interpersonal and relationship skills
Understanding of continuous improvement and Lean methodology
SOX compliance and inventory management
Working understanding of Quality systems and process capability
Understanding of supply chain and manufacturing
Customer service oriented
Ability to travel as needed
PC Literate; Excel, Outlook, Word , Power Point, SAP
Qualified candidates will possess a four-year college degree (BS/BA - Supply Chain, Engineering or Business preferred).
Workplace @type:
Hybrid - 3 days a week in office, 2 days working from home
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more (https://www.thecloroxcompany.com/responsibility/thriving-communities/empowering-our-employees-to-thrive/) **.
[U.S.]Additional Information:**
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $106,700 - $204,900
-Zone B: $97,800 - $187,900
-Zone C: $88,900 - $170,800
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
Who we are.
We champion people to be well and thrive every single day. We're proud to be in every corner of homes, schools, and offices-making daily life simpler and easier through our beloved brands. Working with us, you'll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what's possible and work with purpose to make a difference in the world.
This is the place where doing the right thing matters.
Doing the right thing is the compass that guides every decision we make-and we're proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.
Our commitment to diversity, inclusion, and equal employment opportunity.
We seek out and celebrate diverse backgrounds and experiences. We're always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here (https://www.thecloroxcompany.com/company/idea/) .
The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com . Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.
The Clorox Company and its subsidiaries are an EEO/AA/ Minorities/Women/LGBT/Protected Veteran/Disabled employer.
