ROLE SUMMARY
The Sr. Manager Commercial Operations is a significant, cross-functional role that collaboratively partners among the US Hospital Business Unit Commercial Team, Account Management, Finance, USMA, PGS, etc. to maximize the performance of the US HBU business and deliver on the organization's strategic goals, objectives, and commitments.
The position is primarily an Individual Contributor that is a highly engaged member of the US Hospital portfolio Triads* (with a Portfolio Director and PGS Demand Planner) and for providing leadership/support to the Specialty Portfolio Lead by delivering holistic summary guidance/perspectives across all of his/her portfolio segments.
*Note: Leadership reserves the right to vary Triad alignments as necessary to meet business needs.
The Triad will work collaboratively and creatively to maximize the performance of their assigned portfolio, positively impact long-term profitability of US HBU, and meet the needs of customers and patients. The position may also be responsible to directly or indirectly lead projects / initiatives to develop tools and reports to analyze data in an environment that is conducive to personnel development and achievement.
The successful candidate will be self-driven with strong business acumen and can-do attitude; demonstrate the ability to interface, communicate effectively, and build relationships with all levels within the organization; and be highly focused on driving effectiveness, efficiency and continuous improvement by enhancing and improving the analytics capabilities within US HBU. He/she will be analytical, organized, and knowledgeable about our market and business. He/she will have proven expertise working in a complex environment and navigating a matrixed organization to drive constructive dialog/debate, support strong decision-making, secure support, and drive alignment.
ROLE RESPONSIBILITIES
The Sr. Manager Commercial Operations responsibilities include but are not limited to:
analyzing, interpreting, and translating data into actionable insights and recommendations - preparing detailed analyses utilizing various internal/external data sources to understand product specific and competitive market conditions
Partnering with US Hospital Pricing Lead to implement pricing/contracting strategies and alternatives for his/her assigned portion of the portfolio; applying expertise of the US HBU portfolio and market to support those recommendations with analytics; and monitoring the success (or recommending modification) of those strategies to enable the business to deliver on its commitments - driving our value proposition with customers, growing revenue, capitalizing on market events, and using data to support making the best decisions for Pfizer
gaining and leveraging understanding of key customers to develop practical and effective pricing recommendations to drive successful customer strategies and responses (i.e. for RPFs, price challenges, etc.) and contracting decisions, while also striving to streamline decision-making to quickly respond to customer requests
remaining well-informed of emerging external trends and market dynamics to identify signals in the marketplace that could impact our business
leading the weekly Run-the-Business (RtB) process for his/her assigned portfolio to align on business performance, recommend changes to trends or business conditions so that timely adjustments can be made to commercial plans, and ensure that all data and analytics used in RtB forum are aligned to drive performance
supporting the Go-To-Market process by leading market analyses for new product launches, private label launches, return to markets and line extensions within his/her assigned portion of the portfolio
ideating, developing, redesigning, and/or enhancingkey analytics tools, reports, and processes with an eye toward driving great effectiveness and efficiency and improving the availability, quality and timeliness of critical information required to make / implement high quality business decisions
being a highly engaged strategic thinker who operates with an entrepreneurial mindset and in a fully compliant manner to summarize and maximize the performance of the US Hospital portfolios overall business
providing support to ensure Latest Estimates (LEs) and Operating Plans are strategically aligned, have the desired impact to the business, and maximize return on investment
championing, demonstrating, and promoting awareness of Pfizer's values and culture; engaging and inspiring fellow colleagues to generate commitment to US HBU's business deliverables; driving the creation of the HBU culture required to support short and long term success
collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement
QUALIFICATIONS
Collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement
Must-Haves
Bachelor's degree required
6 years of broad experience in the generic pharmaceutical or related experience/industry with emphasis on strategic and analytical roles in a multi-source product environment
Experience working in cross-functional teams in a matrix environment
Passionate, energetic, detail oriented, organized, driven, and accountable to drive business results
Takes initiative and works proactively with a positive attitude; self-starter with ability to work independently or collaboratively as part of a team
Strong project and process management and leadership skills; willing to learn, engage, tackle, and own unfamiliar projects in a dynamic environment
Comprehensive understanding of the complex generic market including product, contracting, and pricing strategies; product and customer profitability; and gross-to-net sales accounting
Excellent analytical, verbal/written communication and presentation skills; ability to pull together sales, market and other financial data from multiple (sometimes disparate) sources and synthesize that information in a manner that allows users to more clearly understand market dynamics, business impact, develop analytics-based strategies, and evaluate the success of those strategies
Demonstrated ability to work on multiple critical and complex projects with a wide ranging group of constituents; proven track record of being able to prioritize and achieve successful outcomes; ability to multi-task and meet tight deadlines
General understanding of basic government pricing programs related to pharmaceutical products (i.e. FSS, PHS 340b) with the ability to understand (and engage subject matter experts) when commercial contracts may materially impact government pricing
Nice-to-Haves
MBA preferred
Ability to build and maintain dashboards using Tableau preferred
Experience supporting acute care (hospital) or alternate site (long term care facilities, home healthcare networks, infusion centers, etc.) preferred
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PHYSICAL/MENTAL REQUIREMENTS
Ability to effectively communicate and successfully achieve all qualification and role requirements whether working in-person within the Lake Forest facility.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Able to travel to support business needs (
Work Location Assignment: Hybrid
Other Job Details:
Last day to apply: March 3, 2026
The annual base salary for this position ranges from $124,400.00 to $201,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the @type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Mkt & Sales/Commercial Bus
